New Articles

  1. Approve or deny multiple readers

    You can approve or deny multiple readers at once by selecting them and using the Approve/Deny link.
  2. New bulk reader edit, approve, & deny options

    We've added options to approve and deny pending requests and grant/remove access to knowledge bases and reader groups in bulk.
  3. Int'l Youth Day 🧒 bug fixes

    These fixes address bugs with toggling category types, category landing pages, several CSV exports, and add an Author ID column to the Authors CSV export.
  4. Edit permalinks

    Learn how to update the permalink of an article or category.
  5. Nat'l Oyster Day updates 🦪 for Article Lists and Reader Details

    We've renamed Article Widgets to Article Lists, added a configurable limit for the Recent Articles List, and added last activity, last login, and create dates to the reader profile page.
  6. New permalink editing functionality

    We've added visual feedback on edited permalink validity and a new feature that automatically detects edits to permalinks and prompts you to save the old permalink as an old link redirect.
  7. Nat'l Chocolate Chip Cookie Day bug fixes 🍪

    These fixes address bugs with glossary alternate titles, the custom content category editor toggle, and blog style categories in Widget 2.0.
  8. New Settings > SSO, now with Custom SAML mapping rules!

    SSO configuration is now in its own Settings menu, and you can create custom rules to handle mapping values from your IdP to KnowledgeOwl. Plus a few other tweaks we hope you'll like. :)
  9. Custom Attribute Map rules

    Learn which Custom Attribute Map Rules are available for SAML SSO and how to use them.
  10. Direct Reader Attribute Map

    Learn how to configure the Direct Reader Attribute map for SAML SSO integrations.