Two small changes for today: In the reader bulk importer , we discovered that if you had the same reader name twice, but one of the rows had trailing blank spaces, the bulk reader importer wouldn't identify them as duplicates. It would strip the t...
If you have one glossary term that contains another glossary term, the automatic highlighting can be inconsistent. Use manually-inserted terms to solve this problem.
We just recently announced the ability to use Manage > Bulk Edit to publish versions marked "ready for review." One of our customers testing the new feature noticed some glitches with the version notes field when articles were bulk published. In s...
For each category, you can add an internal title. Internal titles are used only within app.knowledgeowl.com - your readers do not see them when viewing the knowledge base. Internal titles can be useful when you have a lot of categories or subca...