Fixed apostrophes in remote-auth and remotelogin; disabled option to revert to http: for most customers; ending support for the Kayako contact form integration.
We've added a new option in Settings > Basic to help maximize your SEO: the option to 301 redirect URLs ending with a trailing slash to non-trailing slash.
Parentheses are no longer supported in glossary terms (just in definitions); we've also updated how multi-word glossary terms auto-highlight in relation to single-word terms.
Manage Articles is designed to give you a view of all your articles across all categories and publishing statuses. You can sort and filter it, and you can export any view in Manage Articles to CSV. From here, you can open individual articles for e...
We've had reports from several customers of issues logging into their knowledge base. In most cases, this seems to crop up when folks are using Chrome, but we have seen it occasionally in other browsers. This might be you if: You're using Chrome ...