New Articles | Page 97 | KnowledgeOwl Support

Open the contact form with certain details filled in

Created On: 05/28/2020 in Features Contact Form Advanced setup

Use URL paramaters to prepopulate certain fields in the contact form, making it faster and easier for your readers to submit the form!
Prepopulate Contact Form fields in the URL

Created On: 05/28/2020 in Release notes

If you insert a link to your contact form, you can use URL parameters to prepopulate the subject, details, name, and email fields of the contact form.
Intro to KO

Created On: 05/27/2020
Your Account > Account bug fixes

Created On: 05/27/2020 in Release notes

Fixes to bugs with updating a credit card and plans not properly displaying.
Index large PDFs

Created On: 05/20/2020 in Search Set up search

Older knowledge bases may show an option to Index large PDFs. Learn what this setting does.
Shared content articles

Created On: 05/20/2020 in Search Set up search General search settings

Shared content articles are excluded from search results by default. Follow these instructions to include them in search.
Exclude category

Created On: 05/20/2020 in Search Set up search General search settings

Exclude a category and all its subcategories and articles from search in KB settings > Search and synonyms > Reader controls.
Why doesn't my shared content article show in search results?

Created On: 05/20/2020 in Search Search FAQs

Shared content articles are hidden from search by default. To enable them globally, edit the Shared content articles setting in KB settings > Search and synonyms > General settings.
Undo changes to Customize > Style

Created On: 05/20/2020 in Look and feel Overall look and feel Style your overall theme

Learn how to revert your Style Settings to one of the previous three saved changes.
Style Settings rollback to previous save

Created On: 05/20/2020 in Release notes

You can now rollback to the three previous saves of Settings > Style.