New Articles

  1. How do reader groups work?

    You can use reader groups to display different content to different readers. Learn the high-level overview of how this feature works.
  2. Restrict content to author teams

    Restrict content so that it can only be edited by certain authors.
  3. Create author teams

    Create an author team so that you can restrict editing content to that team.
  4. What are author teams?

    Learn about what author teams are and how you can use them to segregate content editing within your knowledge base.
  5. Widget 2.0 and Hidden Categories

    Widget 2.0 now properly hides hidden categories from breadcrumbs
  6. Delete articles in bulk in Manage

    Learn how to delete multiple articles at once from the Manage interface.
  7. Bulk edit articles in Manage

    Learn how to bulk edit articles in Knowledge Base > Manage.
  8. Export the Manage Articles list to CSV

    You can export any Manage Articles view to CSV and include far more columns than are visible in the display.
  9. Delete a custom Manage filter

    Learn how to delete a custom Manage filter once you no longer need it.
  10. Edit a custom Manage filter

    Follow these steps to edit an existing custom Manage filter.