Learn about the new Early Access features for KnowledgeOwl's AI chatbot & semantic search: external embedding, Reader Group controls, branding options, and authentication.
These updates include an enhanced Basic Auth for web crawlers and bugfixes for Reporting configuration errors, refined AI permissions, and Glossary Editor access.
Learn about KnowledgeOwl's new Style guide feature. Create custom style guides with a rich-text editor and use AI to review articles for consistency with your documentation standards.
Use these methods and events to control the chatbot and respond to its state changes.
// Available API Methods
window.KnowledgeOwlChatbot.setAuthToken(token) // Set authentication token
window.KnowledgeOwlChatbot.setContext(co...
You can make your chatbot’s answers more relevant by passing custom data attributes with your embed code. These attributes are automatically included in the chatbot’s search for related articles.
Context attributes are extra details about whe...
To embed the AI chatbot on an external website or app: Go to KB settings > AI chatbot . The AI chatbot settings page opens. Under the External website embed section , enter your full website or app domain. Save your changes. Under the Em...
Semantic search goes beyond simple keyword matching to understand the meaning and intent behind a query, allowing users to search in natural, conversational language. It’s the same technology that powers our AI chatbot , enabling it to interpret qu...
Choose between the following options for who can see and use the AI chatbot in your knowledge base:
All readers: Everyone who can view your knowledge base will see and be able to use the chatbot. (Default setting) Authors only: The ch...
Customize or translate the default wording used in your AI chatbot, such as the button label, AI disclaimer, and other text displayed in different parts of the chatbot window. This lets you match your brand’s tone or translate the chatbot interface...