New Articles | KnowledgeOwl Support

🌍 Nat'l Plan for a Vacation Day bugfixes New

Published On: 01/26/2026 in Release notes

These fixes address issues with related articles not working in private knowledge bases and the widget, along with broken links within custom content categories in the widget.
👋 Int'l Bye-Bye 2025 Day bugfixes New

Published On: 12/30/2025 in Release notes

End the year on a high note! These fixes address issues with widget contact forms and video playback issues, HTML exports, and improved how our AI Chatbot cites its sources.
Restore a deleted reader New

Created On: 12/30/2025 in Security and permissions Reader management Readers and reader filters

Learn how to recover improperly deleted readers to restore their access without recreating their account.
Hide article descriptions on default category landing pages New

Created On: 12/30/2025 in Look and feel Category look and feel

Use Custom CSS to hide article descriptions on default category landing pages.
Import from Helpjuice New

Created On: 12/29/2025 in Write your docs Import content

Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.
Post-cancellation data deletion

Created On: 01/29/2026 in Account and billing Change plan Cancel your account

We automatically purge your data after you cancel your account.
Cancel your subscription

Created On: 01/29/2026 in Account and billing Change plan Cancel your account

Follow these steps to cancel your KnowledgeOwl account.
Cancellation overview

Created On: 01/29/2026 in Account and billing Change plan Cancel your account

Be sure you export data before you cancel. Learn what happens when and after you cancel.
Cancel your account

Created On: 01/29/2026 in Account and billing Change plan
Add scripts to articles

Created On: 01/07/2026 in Write your docs Articles Edit an article

In most cases, creating a snippet to store your script or code is the best way to add it to your articles.