New Articles

  1. Sharing "draft" articles

    Learn how to share "draft" articles with other authors or reviewers.
  2. Hide the table of contents

    You might want to hide the table of contents completely in your knowledge base--maybe to save some screen real estate, or to force people to work through navigation, or simply because your knowledge base isn't complex enough to need a table of conte...
  3. Auto-assign groups by email rules

    Assign readers to groups automatically when they sign up to access your knowledge base from specific email domains.
  4. Auto-assign new readers to groups upon signup

    Assign readers to groups automatically when they sign up to access your knowledge base from specific email domains.
  5. Approve or deny single new reader

    Learn how to view pending approvals and approve new readers.
  6. Add custom fields to the reader signup form

    Add up to 5 custom fields to capture additional information about your readers when they sign up to access your knowledge base.
  7. Reader signups

    Configure reader sign-ups so that new readers can request access, and set whether you want automatic approval or manual approval before they get access to your knowledge base.
  8. Modern Widget + Zendesk Contact Form

    If you set up the Zendesk contact form integration , using the Contact Us button in the Modern Widget will open a ticket in your Zendesk site, just like using the full contact form in the knowledge base. If you are using the Zendesk contact form...
  9. How do reader groups work?

    Learn how reader groups and inherited restrictions work.
  10. Reader Groups

    Learn how to use reader groups to segregate content.