Popular Articles

  1. April 10, 2017

    Bug Fixes Some records were getting duplicated in search. Reader login error messages were not always showing up. Hyperlinks don't work in PDFs, so we added the ability to display hyperlinks as full URLS so they are functional . ...
  2. April 6, 2017

    Feature Requests Add date created to reader export Prepopulate standard contact form with name and email of the current author or reader Set from name when submitting contact form emails Merge code for Reader ID Bug Fixes Imported readers w...
  3. Tracking your self-assessment progress

    See the ways KnowledgeOwl can help you track completion of your self-assessment.
  4. June 29, 2017

    Feature Requests New permissions in custom roles to restrict the ability to: Edit homepage Add, edit, and delete glossary terms Edit and delete files in the file library Wider label displays in the file library Shared articles now display...
  5. Do you need a private, public or mixed use knowledge base?

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  6. May 1, 2017

    Feature Requests Filter by date fields in the API Bug Fixes Some non-admin authors were seeing errors trying to update their passwords in the application.
  7. July 11, 2017

    Feature Requests New setting to automatically approve comments New option in content list subcategory display type to show all content (not only the first 5) Ability to create trials with more than 1 kb or author from the website Bug Fixes F...
  8.  Customize Text Tool (Jan. 18th)

    Learn all about our newest addition to the Tools menu: the Customize Text tool! Use it to customize some of the default placeholder text we use across your knowledge base for navigation and search.
  9. Customize your reader password reset emails

    Learn how to edit the template for your reader password reset emails.
  10. April 26, 2018

    Feature Requests Topic articles now work across kbs Topic-based category PDFs now update each time one of its articles is updated Updated an article in a topic-based category updates the date last modified of the category New article merge co...