Popular Articles

  1. June 29, 2017

    Feature Requests New permissions in custom roles to restrict the ability to: Edit homepage Add, edit, and delete glossary terms Edit and delete files in the file library Wider label displays in the file library Shared articles now display...
  2. May 1, 2017

    Feature Requests Filter by date fields in the API Bug Fixes Some non-admin authors were seeing errors trying to update their passwords in the application.
  3. Conditional content based on tags

    Learn how to use a script to display snippet contents based on the tags added to an article. This requires some coding skills but can be a great add-on to your knowledge base.
  4. July 11, 2017

    Feature Requests New setting to automatically approve comments New option in content list subcategory display type to show all content (not only the first 5) Ability to create trials with more than 1 kb or author from the website Bug Fixes F...
  5.  Customize Text Tool (Jan. 18th)

    Learn all about our newest addition to the Tools menu: the Customize Text tool! Use it to customize some of the default placeholder text we use across your knowledge base for navigation and search.
  6. KnowledgeOwl W-9

    Download a copy of KnowledgeOwl's W-9.
  7. Do you need a private, public or mixed use knowledge base?

    ...
  8. April 26, 2018

    Feature Requests Topic articles now work across kbs Topic-based category PDFs now update each time one of its articles is updated Updated an article in a topic-based category updates the date last modified of the category New article merge co...
  9. Customize your reader password reset emails

    Learn how to edit the template for your reader password reset emails.
  10. April 27, 2017

    Feature Requests Gated cascading reader logic Previously if you restricted a category to a group or groups, you could only further restrict within those groups. Now you can restrict a higher level category to a group(s) while restricting content w...