Popular Articles

  1. Edit and update files

    Last Updated: 07/01/2025 in Write your docs Files and images Add images to articles
    How to edit and update existing files in your File Library.

  2. Kinder, easier SSL certs with Let's Encrypt integration

    Last Updated: 05/29/2024 in Release notes
    We're now integrated with Let's Encrypt to provide free, auto-renewing SSL certificates to all of our customers.

  3. Update your x509 certificate

    Last Updated: 12/23/2024 in Security and permissions Single Sign-On (SSO)
    For SAML SSO integrations enabled before 19 July 2022, we recommend you update to the new x509 certificate, signed via SHA256 instead of SHA1.

  4. Access the Required Reading page

    Last Updated: 05/29/2024 in Features Required Reading
    The Required Reading page is automatically created at /required-reading in your knowledge base. Learn more about how the page works.

  5. Remove a tag from an article

    Last Updated: 01/09/2025 in Write your docs Tags
    Use the X in a tag's card in the article and category editor to remove it from the content.

  6. Three use cases for snippets

    Last Updated: 11/08/2023 in Video Library Wisdom Wednesday Archives
    Your browser does not support HTML5 video. ...

  7. Create a style or author's guide

    Last Updated: 04/01/2025 in Getting Started Guide Get started with a new knowledge base
    See what information you should consider adding to a style guide or author's guide.

  8. May 31, 2017

    Last Updated: 05/29/2024 in Release notes
    Bug Fixes Widget search wasn't working properly when hitting enter/return In certain situations, restricted articles were incorrectly displaying in new and updated widgets Topic merge codes were displaying in article blurbs Snippets were displa...

  9. Add search to the glossary page

    Last Updated: 01/09/2025 in Look and feel Glossary look and feel
    Use these steps to add a standalone search box to the Glossary page to allow readers to search the glossary page only.

  10. Create a Knowledge Base Brief

    Last Updated: 05/29/2024 in Getting Started Guide Get started with a new knowledge base
    Use this Knowledge Base Brief template to help further define and articulate your vision for your knowledge base.
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