Popular Articles

371. Update your x509 certificate

     Last Updated: 12/23/2024 in Security and permissions Single Sign-On (SSO)
     For SAML SSO integrations enabled before 19 July 2022, we recommend you update to the new x509 certificate, signed via SHA256 instead of SHA1.

372. Reporting and analytics

     Last Updated: 05/29/2024 in Getting Started Guide Get started with a new knowledge base
     Think through what kinds of reporting, feedback, or analytics will help you answer questions to better manage your content or measure its success.

373. Edit and update files in the Files library

     Last Updated: 01/11/2025 in Write your docs Files and images Add images to articles
     How to edit and update existing files in your File Library.

374. Add search to the glossary page

     Last Updated: 01/09/2025 in Look and feel Glossary look and feel
     Use these steps to add a standalone search box to the Glossary page to allow readers to search the glossary page only.

375.  Customize Text Tool (Jan. 18th)

     Last Updated: 05/29/2024 in Wisdom Wednesdays
     Learn all about our newest addition to the Tools menu: the Customize Text tool! Use it to customize some of the default placeholder text we use across your knowledge base for navigation and search.

376. Fave features: Glossary, Favoriting and Comments

     Last Updated: 11/21/2023 in Video Library
     ...

377. Do you need a private, public or mixed use knowledge base?

     Last Updated: 11/09/2023 in Video Library
     ...

378. May 15, 2018

     Last Updated: 05/29/2024 in Release notes
     Feature Requests Import from Zendesk or Freshdesk

379. SLAs

     Last Updated: 05/15/2024 in Account and billing

380. Hide Related Articles when there is only one or less

     Last Updated: 12/03/2024 in Features Related Articles Set up Related Articles
     Add a code to your Style Settings to hide Related Articles sections containing 1 or 0 articles.

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