Popular Articles

  1. August 6, 2018

    Bug Fixes Auto-assign groups by email was being buggy Search phrases were exporting as array instead of a comma-separated list Searches with no results was displaying partial searches. If searching via the API suggest endpoint, add the parameter...
  2. Tags in searches

    Learn how tags are displayed in search results and how to complete tag searches.
  3. Search look and feel

  4. Run a search reindex

    Learn how to run a search reindex in your knowledge base.
  5. March 18, 2018

    Feature Requests Added new classes to the reader login/logout button based on state Updated the new URL Redirect features name for clarify Added the ability for the contact form email fields to send to multiple emails using comma-separated lists...
  6. Choose a category type

    An overview of the six different types of categories in KnowledgeOwl.
  7. November 6, 2017

    Feature Requests Added select all/none option inside Change Reader Groups Bulk edit status now updates date modified so you can bulk edit articles out of Needs Review Content list categories now display sub-categories and articles in app order&n...
  8. Article 1, 2018

    General updates New look and feel for the applications. Mainly new colors, icons, and buttons with a few UI/UX enhancements. Updated the new editor to the most recent version. This includes new icons.  We replaced the new/legacy editor call...
  9. May 26, 2018

    Bug Fixes The article parameter inherited_roles was not being set when creating articles in a restricted category.
  10. July 9, 2018

    Feature Requests Upgrade to Froala Version 2.8.4 (modern editor) Bug Fixes  Paste from Word  was not properly formatting headers, bolds,  italics, and hyperlinks Paste from Google Docs was missing headers and doing weird things...