Popular Articles

  1. KO News on your login dashboard!

    See our latest release notes and blog posts on your app dashboard whenever you log in to KnowledgeOwl!
  2. July 9, 2018

    Feature Requests Upgrade to Froala Version 2.8.4 (modern editor) Bug Fixes  Paste from Word  was not properly formatting headers, bolds,  italics, and hyperlinks Paste from Google Docs was missing headers and doing weird things to lists Ctrl...
  3. May 26, 2018

    Bug Fixes The article parameter inherited_roles was not being set when creating articles in a restricted category.
  4. April 12, 2018

    Feature Requests Warning when creating a new reader with the same username/email Bug Fixes Quotes in article titles were breaking PDFs Homepage preview wasn't working URL Redirect categories without content weren't visible to readers Dele...
  5. New feature: Archived Publishing Status 📁

    We've added an Archived publishing status to help you better classify unpublished content.
  6. February 28, 2018

    Feature Requests Set up private IP for improved email deliverability New URL Redirect option for categories and articles Bug Fixes Multiple accessibility updates to themes 
  7. May 7, 2018

    Feature Requests Microsoft Azure Active Directory Integration with KnowledgeOwl https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-knowledgeowl-tutorial Comments permissions for custom author roles (create, approve, a...
  8. Search look and feel

  9. How custom SMTP from/reply impacts the email template from/reply to fields

    Learn how the SMTP from/reply to email address feels interact with the reader email template from/reply to fields.
  10. Article 1, 2018

    General updates New look and feel for the applications. Mainly new colors, icons, and buttons with a few UI/UX enhancements. Updated the new editor to the most recent version. This includes new icons.  We replaced the new/legacy editor callout a...