Popular Articles

  1. September 27th: SMTP changes and Microsoft OAuth2 SMTP

    Join us on September 27th to learn about the new Your Account > SMTP menu, the migration of all SMTP services into that menu, and Microsoft OAuth2 SMTP.
  2. Content audit cycle

    Learn different audit approaches and related KnowledgeOwl features to create your knowledge base audit cycle.
  3. December 2, 2017

    Security updates We are now disallowing TLS 1.0 and legacy cipher suites Configured httponly / secure flag for session and other secure cookies Disallowed protected subdomains to be used by customers
  4. Hide Related Articles when there is only one or less

    Add a code to your Style Settings to hide Related Articles sections containing 1 or 0 articles.
  5. Image upload errors

    Got an image that keeps erroring when you try to upload it? Learn what might be causing the errors and how to resolve them.
  6. Look & feel

    Check out these resources to give your knowledge base the look and feel to match your branding.
  7. What is a knowledge base?

    Learn what a knowledge base is.
  8. February 14, 2020

    This week, Chrome version 80 is rolling out changes to how third-party cookies are used . The change will outright block third-party cookies that don't meet certain requirements. In anticipation of this change, we updated a number of the third-par...
  9. Customize your reader welcome emails

    Learn how to edit the template for your reader welcome emails.
  10. December 24, 2017

    Feature Requests Encryption at rest!