Popular Articles

  1. Icon panels styles

    If you're using the icon panels subcategory display in your categories, you may want to style those icon panels differently. We use the same styles for the Icon Panels subcategory display as we do for the homepage category panel icons . If y...
  2. Add an existing tag to an article

    Learn how to add existing tags to articles, even if you don't have permission to create new tags.
  3. Who can access the files and images in my knowledge base?

    Learn who can access the files and images in your knowledge base
  4. Open widget to a specific article or category

    Use the openArticle and openCategory methods to open the widget to a specific article or category in your knowledge base.
  5. Glossary term + auto-highlighting updates

    Parentheses are no longer supported in glossary terms (just in definitions); we've also updated how multi-word glossary terms auto-highlight in relation to single-word terms.
  6. Search updates

    We have all new search documentation to go with our all new smarter search! Overall search improvements Smarter search engine, powered by Elasticsearch Ability to customize the search weights and scoring Multi-word  synonyms Suppor...
  7. May 15, 2018

    Feature Requests Import from Zendesk or Freshdesk
  8. Add alternative text to images

    Learn how to add alternative text to images.
  9. Color picker: Which colors control which parts of my theme?

    Learn what each color area in the Colors section impacts.
  10. Update your article actions merge code

    Update your Article Custom HTML template to use the article-actions merge code template.