Feature Requests Added more validation to contact form to further prevent empty submissions Bug Fixes Export articles to CSV wasn't working with some filters Old images were appearing broken in the library Editor was adding extra to i...
When you create a copy of a knowledge base, you can choose to make that a synced copy. Selecting this option will: Create the new (child or clone) knowledge base. Create all the top-level categories of the original/parent knowledge base as Shar...
Feature Requests Added article features (PDFs, ratings, comments, and search) to topic display categories Added option to redirect all child articles in topic display category to the category itself
Bug Fixes Blog style category links in TOC were not clickable if they were inside another category Feature Requests New version of Zendesk app for agents
Feature Requests Added select all/none option inside Change Reader Groups Bulk edit status now updates date modified so you can bulk edit articles out of Needs Review Content list categories now display sub-categories and articles in app order ...
Feature Requests Added option for reader groups to ignore SSO (ability to have KO managed reader groups while using SSO) Display date created and updated for reader groups Added webhook for newly published articles only ...