Bug Fixes Minor style tweaks including partially hidden Add Kb button in Add Reader page and focus states for buttons when using tab Updated file library to force unknown file types to download so the browser doesn't try to open them (.ics, .qst,...
Bug Fixes Second round of bug fixes for the new styles, including breadcrumb styles and browsing file library from articles Fixed error in preview for kb with private domains Fixed intermittent search issue with glossary terms ...
Feature Requests Improved mp4 video loading and playback Upgrade to Froala 2.8 (modern editor) Bug Fixes Couldn't copy all kbs Keyboard shortcuts weren't working in tables Couldn't highlight and delete text in tables (had to backspace) ...
Bug Fixes New editor wasn't allowing JavaScript in the homepage Short titles in topic display categories weren't being used in the quick links Removed "start each article on a new page" option is PDFs (this is the default) Link to article searc...
If you or one of your teams has already been using Zendesk as a knowledge base solution, you may have a lot of content there you'd like to move over to KnowledgeOwl. You can import that content from a Zendesk knowledge base/help center directly ...