Popular Articles

  1. September 30, 2017

    Feature Requests Added special support for Slack webhooks . 
  2. April 3, 2018

    Bug Fixes Minor file picker fixes for new styles Fixed TOC caching issue in preview
  3. August 6, 2018

    Bug Fixes Auto-assign groups by email was being buggy Search phrases were exporting as array instead of a comma-separated list Searches with no results was displaying partial searches. If searching via the API suggest endpoint, add the parameter...
  4. Synced knowledge base

    When you create a copy of a knowledge base, you can choose to make that a synced copy. Selecting this option will: Create the new (child or clone) knowledge base. Create all the top-level categories of the original/parent knowledge base as Shar...
  5. July 22, 2018

    Feature Requests Added the ability to sign for a trial and subscribe to the Business plan.
  6. July 12, 2018

    Feature Requests Added more validation to contact form to further prevent empty submissions Bug Fixes Export articles to CSV wasn't working with some filters Old images were appearing broken in the library Editor was adding extra   to i...
  7. February 20, 2018

    Feature Requests Added article features (PDFs, ratings, comments, and search) to topic display categories Added option to redirect all child articles in topic display category to the category itself
  8. New feature: Archived Publishing Status 📁

    We've added an Archived publishing status to help you better classify unpublished content.
  9. September 16, 2017

    Bug Fixes Blog style category links in TOC were not clickable if they were inside another category Feature Requests New version of Zendesk app for agents
  10. April 20, 2018

    Feature Requests Pagination for API snippets Current kb variable for API snippets Learn more about API calls in snippets.