Popular Articles

  1. February 28, 2018

    Feature Requests Set up private IP for improved email deliverability New URL Redirect option for categories and articles Bug Fixes Multiple accessibility updates to themes 
  2. April 12, 2018

    Feature Requests Warning when creating a new reader with the same username/email Bug Fixes Quotes in article titles were breaking PDFs Home page preview wasn't working URL Redirect categories without content weren't visible to reader...
  3. May 7, 2018

    Feature Requests Microsoft Azure Active Directory Integration with KnowledgeOwl https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-knowledgeowl-tutorial Comments permissions for custom author roles (create, approve, a...
  4. April 2, 2018 - Round Two

    Bug Fixes Second round of bug fixes for the new styles, including breadcrumb styles and browsing file library from articles Fixed error in preview for kb with private domains Fixed intermittent search issue with glossary terms ...
  5. April 5, 2018

    Bug Fixes Minor style tweaks including partially hidden Add Kb button in Add Reader page and focus states for buttons when using tab Updated file library to force unknown file types to download so the browser doesn't try to open them (.ics, ....
  6. February 2, 2018

    Bug Fixes New editor wasn't allowing JavaScript in the homepage Short titles in topic display categories weren't being used in the quick links Removed "start each article on a new page" option is PDFs (this is the default) Lin...
  7. Customize your reader password reset emails

    Learn how to edit the template for your reader password reset emails.
  8. April 24, 2018

    Feature Requests Improved mp4 video loading and playback Upgrade to Froala 2.8 (modern editor) Bug Fixes Couldn't copy all kbs Keyboard shortcuts weren't working in tables Couldn't highlight and delete text in tables (had to bac...
  9. September 30, 2017

    Feature Requests Added special support for Slack webhooks . 
  10. April 15, 2018

    Enhancements Simplified SAML SSO setup process (removing the separate reader mapping endpoint step) Added debug mode for troubleshooting SSO ...