Feature Requests Added support for author SSO (ability to restrict authors to SSO authentication via a kb) Option to use short titles in content categories Ability for admins to unlock locked out readers Bug Fixes User picture/icon upload no...
Bug Fixes JavaScript was being disabled in the modern editor. If you tried to save new JS or saved an article with existing JS, it was being escaped. You can now saved it properly again! Toggling between the WYSIWYG and code view was adding a str...
Version Notes are now available for all published articles and versions! Version Notes give you a new internal article field that your readers will never see. How to use Version Notes Use Version Notes to: Add notes about what you've updated ...
The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintaining...
When you create a copy of a knowledge base, you can choose to make that a synced copy. Selecting this option will: Create the new (child or clone) knowledge base. Create all the top-level categories of the original/parent knowledge base as Shar...
Bug Fixes Fixed kb deletion process. Previously linked/synced articles were still displaying even if the kb was deleted. Now deleting kbs automatically unlinks content. Updated in-app text and links for recent SAML SSO enhancements ...
Join us on September 27th to learn about the new Your Account > SMTP menu, the migration of all SMTP services into that menu, and Microsoft OAuth2 SMTP.