Popular Articles

  1. March 18, 2018

    Feature Requests Added new classes to the reader login/logout button based on state Updated the new URL Redirect features name for clarify Added the ability for the contact form email fields to send to multiple emails using comma-separated lists...
  2. April 12, 2018

    Feature Requests Warning when creating a new reader with the same username/email Bug Fixes Quotes in article titles were breaking PDFs Homepage preview wasn't working URL Redirect categories without content weren't visible to readers Dele...
  3. What does merging tags do?

    Learn what happens when you merge two tags together.
  4. July 9, 2018

    Feature Requests Upgrade to Froala Version 2.8.4 (modern editor) Bug Fixes  Paste from Word  was not properly formatting headers, bolds,  italics, and hyperlinks Paste from Google Docs was missing headers and doing weird things to lists Ctrl...
  5. Introducing Version Notes

    Version Notes are now available for all published articles and versions! Version Notes give you a new internal article field that your readers will never see. How to use Version Notes Use Version Notes to: Add notes about what you've updated ...
  6. Import from Zendesk

    If you or one of your teams has already been using Zendesk as a knowledge base solution, you may have a lot of content there you'd like to move over to KnowledgeOwl. You can import that content from a Zendesk knowledge base/help center directly ...
  7. May 7, 2018

    Feature Requests Microsoft Azure Active Directory Integration with KnowledgeOwl https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-knowledgeowl-tutorial Comments permissions for custom author roles (create, approve, a...
  8. May 26, 2018

    Bug Fixes The article parameter inherited_roles was not being set when creating articles in a restricted category.
  9. Updates to topic display categories

    The following features and functionality have been added to topic display categories: They look like articles!  Topic display categories will now have the same template as your articles. This allows them to have share options (download to PDF, p...
  10. February 28, 2018

    Feature Requests Set up private IP for improved email deliverability New URL Redirect option for categories and articles Bug Fixes Multiple accessibility updates to themes