Popular Articles

  1. Create a tag

    Create new tags in the Tags library or by adding tags to articles or categories.
  2. May 26, 2018

    Bug Fixes The article parameter inherited_roles was not being set when creating articles in a restricted category.
  3. Updates to topic display categories

    The following features and functionality have been added to topic display categories: They look like articles!  Topic display categories will now have the same template as your articles. This allows them to have share options (download to PDF, p...
  4. February 28, 2018

    Feature Requests Set up private IP for improved email deliverability New URL Redirect option for categories and articles Bug Fixes Multiple accessibility updates to themes 
  5. Hide tags from Search Results

    Use the Visibility option to Hide tag from readers to keep some tags out of your search results.
  6. Version guidelines

    Follow our guidelines to create a set of version guidelines for your own knowledge base.
  7. Choose your font

    Learn how to change the fonts used in your knowledge base in Customize Style to different preloaded fonts.
  8. April 5, 2018

    Bug Fixes Minor style tweaks including partially hidden Add Kb button in Add Reader page and focus states for buttons when using tab Updated file library to force unknown file types to download so the browser doesn't try to open them (.ics, .qst,...
  9. SSO Advanced options

    Need some additional behavior from your SAML SSO integration? One of these advanced options may be just what you're looking for.
  10. April 24, 2018

    Feature Requests Improved mp4 video loading and playback Upgrade to Froala 2.8 (modern editor) Bug Fixes Couldn't copy all kbs Keyboard shortcuts weren't working in tables Couldn't highlight and delete text in tables (had to backspace) ...