Popular Articles

  1. April 5, 2018

    Bug Fixes Minor style tweaks including partially hidden Add Kb button in Add Reader page and focus states for buttons when using tab Updated file library to force unknown file types to download so the browser doesn't try to open them (.ics, .qst,...
  2. Create a tag

    Create new tags in the Tags library or by adding tags to articles or categories.
  3. April 24, 2018

    Feature Requests Improved mp4 video loading and playback Upgrade to Froala 2.8 (modern editor) Bug Fixes Couldn't copy all kbs Keyboard shortcuts weren't working in tables Couldn't highlight and delete text in tables (had to backspace) ...
  4. Create a new SMTP service: Microsoft OAuth2

    Learn how to configure SMTP using Microsoft OAuth2. You will need an IT administrator's help with this configuration.
  5. Article 1, 2018

    General updates New look and feel for the applications. Mainly new colors, icons, and buttons with a few UI/UX enhancements. Updated the new editor to the most recent version. This includes new icons.  We replaced the new/legacy editor callout a...
  6. Update wording in the Contact Form

    Customize the wording in your Contact Form using Customize Default text and the Contact Form Text settings.
  7. February 2, 2018

    Bug Fixes New editor wasn't allowing JavaScript in the homepage Short titles in topic display categories weren't being used in the quick links Removed "start each article on a new page" option is PDFs (this is the default) Link to article searc...
  8. April 9, 2018

    Bug Fixes JavaScript was being disabled in the modern editor. If you tried to save new JS or saved an article with existing JS, it was being escaped. You can now saved it properly again! Toggling between the WYSIWYG and code view was adding a str...
  9. Hide tags from Search Results

    Use the Visibility option to Hide tag from readers to keep some tags out of your search results.
  10. Choose your font

    Learn how to change the fonts used in your knowledge base in Customize Style to different preloaded fonts.