Popular Articles

  1. Hide tags from Search Results

    Use the Visibility option to Hide tag from readers to keep some tags out of your search results.
  2. Choose your font

    Learn how to change the fonts used in your knowledge base in Customize Style to different preloaded fonts.
  3. April 2, 2018 - Round Two

    Bug Fixes Second round of bug fixes for the new styles, including breadcrumb styles and browsing file library from articles Fixed error in preview for kb with private domains Fixed intermittent search issue with glossary terms ...
  4. December 27, 2017

    Feature Requests Added support for author SSO (ability to restrict authors to SSO authentication via a kb) Option to use short titles in content categories Ability for admins to unlock locked out readers Bug Fixes User picture/icon upload no...
  5. Search look and feel

  6. April 15, 2018

    Enhancements Simplified SAML SSO setup process (removing the separate reader mapping endpoint step) Added debug mode for troubleshooting SSO ...
  7. SSO Advanced options

    Need some additional behavior from your SAML SSO integration? One of these advanced options may be just what you're looking for.
  8. Add images and files to articles

    Learn how to add images and files to articles.
  9. Merge tags

    Follow these steps to merge two tags together.
  10. Version guidelines

    Follow our guidelines to create a set of version guidelines for your own knowledge base.