Popular Articles

  1. March 11, 2019

    Features / Enhancements Added support for unauthenticated SMTP servers to be able to send reader subscription emails Added a new article merge code to populate the full URL to the current article -- Bug Fixes Autosuggest sear...
  2.  Guest presentation on a reader Scavenger Hunt (March 29th)

    In our first-ever guest Wisdom Wednesday, a KB admin shares the reader scavenger hunt she's been using in her knowledge base.
  3. April 16, 2019

    Bug Fixes When 2 topic categories were in sync and one of the topic articles was updated in the child topic category, the parent topic category was not updated until it was re-saved. Confused? So were we.
  4. Keyword search

    Enter a word or phrase to complete a keyword search.
  5. The basics: editing standards

    Learn how to edit the standards in your CAPRA self-assessment knowledge base.
  6. Display images side-by-side

    Here are three different techniques for displaying images side-by-side in your documentation.
  7. June 5, 2019

    Feature Enhancements Deleting your search in the widget will now clear search results Added "Recommend On Pages" option to categories so that categories can be used as a suggested resource in the widget Bug Fixes In certain instances searchin...
  8. Sharing "draft" articles

    Learn how to share "draft" articles with other authors or reviewers.
  9. Author permissions

    Learn about the four levels of author permissions in KnowledgeOwl: admin rights, knowledge base roles, author teams, and reader groups.
  10. Tracking your self-assessment progress

    See the ways KnowledgeOwl can help you track completion of your self-assessment.