Feature Enhancements Added more graceful handling of displaying categories in the modern widget. We will display the category contents within the widget itself if we can. If we can't, we provide a link to allow the end-user to open the categor...
One of our most frequently asked questions is what is the difference between tags and search phrases. While they appear similar, they perform different functions. Tags are like categories Categories and tags are used for organization and navigati...
Enhancements All new knowledge bases will now have the "Force SSL" option enabled by default When creating a copy of a knowledge base, a warning message with more information will be presented if the "Create a synced copy" opt...
We've created much more detailed options to hide categories, articles, and custom content categories from the table of contents, home page, category landing pages, and widgets.
When you create a copy of a knowledge base, you can choose to make that a synced copy. Selecting this option will: Create the new (child or clone) knowledge base. Create all the top-level categories of the original/parent knowledge base as Shar...
UI Improvements: When deleting an article or category from the Articles page, we will now display the name of what you are deleting in the confirmation message When deleting multiple files from the file library, we will now display a list of each...