Popular Articles

  1. Gmail for two-factor authentication

    Learn how to set up an App Password for use with Google SMTP.
  2. New feature: Restore deleted files in File Library 📁

    You can now restore deleted files from the File Library.
  3. SAML SSO authors: new welcome email

    New authors set to author login type "SAML login via knowledge base" will now receive welcome emails with their SAML login URLs.
  4. August 2023

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  5. 💇Article Editor makeover: Righthand column edition

    We've given the righthand column of the article editor a major facelift and reordering. Learn about all the changes here!
  6. November 15, 2018

    Feature Requests Fuzzy autosuggest Add search weights to autosuggest Disable autosuggest Use meta descriptions / default article blurbs instead of highlighted fragments Bug Fixes Fuzziness was being a too fuzzy in full-text search. Algorith...
  7.  Get the most from topic display categories (March 1)

    Review our March 1st recording to learn about recent and upcoming enhancements to topic display categories, as well as some tips & tricks for using these categories to their full extent!
  8. Article Favorites: Now in the table of contents

    You can now add Article Favorites to your table of contents by checking a box--no code or HTML required!
  9. New KB widget: Reader's Recently Viewed Articles

    Add the Recent Articles Widget so your readers have quick access to the five articles they've most recently viewed.
  10. The KnowledgeOwl app vs. a knowledge base

    Learn the difference between the KnowledgeOwl app and your knowledge base--and how to access each.