Popular Articles

  1. New feature: Restore deleted files in File Library 📁

    You can now restore deleted files from the File Library.
  2. Gmail for two-factor authentication

    Learn how to set up an App Password for use with Google SMTP.
  3. SAML SSO authors: new welcome email

    New authors set to author login type "SAML login via knowledge base" will now receive welcome emails with their SAML login URLs.
  4. 💇Article Editor makeover: Righthand column edition

    We've given the righthand column of the article editor a major facelift and reordering. Learn about all the changes here!
  5. November 15, 2018

    Feature Requests Fuzzy autosuggest Add search weights to autosuggest Disable autosuggest Use meta descriptions / default article blurbs instead of highlighted fragments Bug Fixes Fuzziness was being a too fuzzy in full-text search. Algorith...
  6. Article Favorites: Now in the table of contents

    You can now add Article Favorites to your table of contents by checking a box--no code or HTML required!
  7. August 2023

    Your browser does not support HTML5 video. ...
  8. New KB widget: Reader's Recently Viewed Articles

    Add the Recent Articles Widget so your readers have quick access to the five articles they've most recently viewed.
  9.  Get the most from topic display categories (March 1)

    Review our March 1st recording to learn about recent and upcoming enhancements to topic display categories, as well as some tips & tricks for using these categories to their full extent!
  10. October 3, 2019

    Bug Fixes In certain rare cases, content categories were rendering incorrect information in full PDF and custom PDF downloads Certain canonical links that had query strings were not being properly encoded and were causing incorrect 404 errors ...