We've had reports from several customers of issues logging into their knowledge base. In most cases, this seems to crop up when folks are using Chrome, but we have seen it occasionally in other browsers. This might be you if: You're using...
Shared content is created as a one-time copy in knowledge base copies; learn how to identify and re-create the full shared content in your copied knowledge base.
Learn all about our newest addition to the Tools menu: the Customize Text tool! Use it to customize some of the default placeholder text we use across your knowledge base for navigation and search.
Features Added public subscriptions option to the (beta) reader subscriptions feature Bug fixes Searching in manage was limiting results to a max of 500 Embedded widget was throwing a JS error in some circumstances ...
Feature Enhancements: When deleting a knowledge base, we will now display the name of the knowledge base you are trying to delete in the confirmation message Bug Fixes: The FontAwesome URL for KBs will now always specify HTTPS as the HTTP URL ...
Bug Fixes In certain rare cases, content categories were rendering incorrect information in full PDF and custom PDF downloads Certain canonical links that had query strings were not being properly encoded and were causing incorrect 404 errors ...
We've added a new option in Settings > Basic to help maximize your SEO: the option to 301 redirect URLs ending with a trailing slash to non-trailing slash.