Popular Articles

  1. New SEO Setting for trailing slashes

    We've added a new option in Settings > Basic to help maximize your SEO: the option to 301 redirect URLs ending with a trailing slash to non-trailing slash.
  2. PDF overview

    Your knowledge base supports three types of PDF exports: Individual article PDFs : when viewing an article in your knowledge base, readers can download a PDF of that article using the same general styles as your knowledge base. This can be enable...
  3.  Sharing files: embeds, links, and URL directs, oh my! (Feb. 1)

    In this session, we covered different ways you can choose to share files in your knowledge base, and the pros and cons of different approaches.
  4. New topic display category option: Hide category description

    You can now check a box in the category editor to hide a topic display category's description.
  5. What happens when I delete a comment?

    Deleted comments are stored in the Deleted filter of Comments Reporting.
  6. Linus Assist

    Get unblocked: Use Linus Assist to have AI generate article content based on the title
  7. July 12-18: The Week of the New Knowledge Base!

    7/18/15 11:25 am MST: Added the ability to upload files into the library via the API. 7/16/15 5:34 pm M ST: Added the ability to pass reader groups into the embeddable contact form widget. 7/13/15 7:54 pm M ST: Added the quality score...
  8. Topic display categories

    Topic display categories display the full text of all articles they contain on a single page, like one very long article. Readers can view all the topic display category's articles on a single page, reading it like a book or choosing which articles ...
  9. More detailed Hide from Navigation options!

    We've created much more detailed options to hide categories, articles, and custom content categories from the table of contents, homepage, category landing pages, and article lists.
  10. SAML SSO authors: new welcome email

    New authors set to author login type "SAML login via knowledge base" will now receive welcome emails with their SAML login URLs.