Popular Articles | Page 54 | KnowledgeOwl Support

More options for Link to Article creation

Last Updated: 05/29/2024 in Release notes

We've added fields for Link Title and Link Name so they match other hyperlinks, and we're automatically populating those with the article's name.
Edit and update files in articles

Last Updated: 12/05/2024 in Write your docs Articles Edit an article

Learn how to edit and updates files in articles.
Approve or delete comments

Last Updated: 04/03/2025 in Reporting Comments reporting

Follow these steps to approve or delete new comments.
Style the letters at the top of the glossary

Last Updated: 05/29/2024 in Look and feel Glossary look and feel

Learn how to change the font color and style of the letter hyperlinks at the top of the Glossary page.
February 22, 2019

Last Updated: 05/29/2024 in Release notes

Features Subscriptions full release, coming out of beta Added 2 new article merge codes: — returns all parent category IDs in comma separated list Bug fixes...
Three use cases for snippets (March 15th)

Last Updated: 05/29/2024 in Wisdom Wednesdays

Learn three ways you can use snippets with little to no coding experience: for messaging consistency, text variables, and script embeds. 😉
Our new Getting Started Guide!

Last Updated: 05/29/2024 in Release notes

We've just published a totally rewritten Getting Started Guide, which contains a ton of new best practice guidance, templates, and resources.
Style the glossary snippet search results

Last Updated: 02/04/2025 in Look and feel Glossary look and feel

If you've enabled the option to display glossary snippets in your search results, see how you can style those search results.
Manage Articles filters: now with Included and Excluded Tags filters

Last Updated: 05/29/2024 in Release notes

In Manage Articles, we've renamed the existing Tags filter to "Included Tags" and added a new "Excluded Tags" filter. Learn more about these changes so you can start using them in your filters!
Login issues due to unsecured sites/non-SSL

Last Updated: 05/29/2024 in Release notes

We've had reports from several customers of issues logging into their knowledge base. In most cases, this seems to crop up when folks are using Chrome, but we have seen it occasionally in other browsers. This might be you if: You're using Chrome ...