Popular Articles

  1. Hide a category from navigation

    Learn how to hide a category or subcategory from navigation and search in KnowledgeOwl.
  2. What is an author?

    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.
  3. Add glossary link to table of contents

    Learn how to add or remove the Glossary link to your table of contents.
  4. SAML SSO authors: new welcome email

    New authors set to author login type "SAML login via knowledge base" will now receive welcome emails with their SAML login URLs.
  5. March 9, 2019

    Features / Enhancements Added support for "muted" and "playsinline" HTML attributes in the modern article editor. These can be used to make webm videos display much like a gif image does Added an option to turn off fuzzy searc...
  6. Custom author roles

    Learn how to create custom roles to control exactly what actions an author can perform in your KnowledgeOwl account.
  7. Widget methods and functions dictionary

    See available variables, methods, and functions for use with Contextual Help Widget 2.0.
  8. Default categories

    The default category type is the most common choice for organizing and displaying content. You can create both subcategories and articles within a default category. The landing page for a default category automatically displays the following: Ful...
  9. Can authors share logins?

    Learn about sharing author logins in KnowledgeOwl.
  10. Add an author

    Learn how to add an author to your KnowledgeOwl account.