Popular Articles

  1.  In-line and side-by-side images (Oct. 19th)

    This week's Wisdom Wednesday is on working with side-by-side images, with some best practices for in-line images in general thrown in for good measure. ;-)
  2. November 18, 2018

    Feature Requests Added support for reader created via the REST API:  Reader Endpoint
  3. Add a background image to my homepage

    If your homepage has no image or banner on it, follow these instructions to add one.
  4. February 13, 2020

    Bug Fixes Ratings report - deleted articles : One of our sharp-eyed Reporting authors noticed that deleted articles and categories that had received ratings before they were deleted still sometimes showed up in the Article Ratings Report in t...
  5. PDF overview

    Your knowledge base supports three types of PDF exports: Individual article PDFs : when viewing an article in your knowledge base, readers can download a PDF of that article using the same general styles as your knowledge base. This can be enable...
  6. What happens when I delete a comment?

    Deleted comments are stored in the Deleted filter of Comments Reporting.
  7. Smarter login default for new KBs

    The login link on new knowledge bases is now more strongly tied to the "Add a reader login / logout link" Basic Setting.
  8. November 12, 2018

    Bug Fixes Some contact forms weren't suggesting articles (no search results). Some in-app searches weren't showing restricted articles. Some authors couldn't see restricted content in the app.
  9. June 20, 2019

    Feature Enhancements: When deleting a knowledge base, we will now display the name of the knowledge base you are trying to delete in the confirmation message Bug Fixes: The FontAwesome URL for KBs will now always specify HTTPS as the HTTP URL ...
  10. Major changes: Category icon picker, homepage display with icons, and new KB theme

    We're excited to announce a new homepage layout that displays category icons, a new category icon picker, and a new starting theme for new-from-scratch knowledge bases.