Popular Articles

  1. February 26, 2019

    Bug Fixes Links to knowledge base articles were not rendering correctly within HTML exports In some cases, reader subscriptions to sub-categories were not showing updated / new articles correctly in the outgoing emails Using the [template("conte...
  2. April 25, 2019

    Feature Enhancements Added more graceful handling of displaying categories in the modern widget. We will display the category contents within the widget itself if we can. If we can't, we provide a link to allow the end-user to open the category in...
  3. How do I know when there are comments pending approval?

    The Reporting navigation displays a number and you'll receive emails when new comments are submitted, depending on your comments settings.
  4. November 1st - 6th

    November 4th 7:35pm MST - Added the ability to specify a custom date format for timestamps. Also added an option to ensure that readers logged through SAML will be logged out remotely when they click 'logout'. November 1st 5:08pm MST - Author manag...
  5. ⚡️New and improved Zapier integration

    Use the official Zapier integration to connect KnowledgeOwl with your favorite apps and automate your work—no code required.
  6. Updates to app login + password reset processes

    We've updated the app login screens and the password reset process.
  7. Feature update: New, Updated, Popular, and Related Article widget limits now adjustable!

    You can now set the New, Popular, Updated, and Related Articles lists to display anywhere from 1-10 articles, instead of all always being set to 5!
  8. Customize category behavior in the table of contents

    Learn how to customize what happens when a reader clicks on a category in the table of contents in KnowledgeOwl.
  9. April 5, 2019

    Feature Improvements Added two new API snippet merge codes: %cur_top_cat_id%, %cur_parent_cat_ids% These merge codes return the top level category ID and an array of all parent category IDs respectively Bug Fixes In some cases, new articles we...
  10. April 15, 2019

    UI Improvements: When deleting an article or category from the Articles page, we will now display the name of what you are deleting in the confirmation message When deleting multiple files from the file library, we will now display a list of each...