Bug Fixes: When linking to an article from within another article, https://app.knowledgeowl.com/kb/article/id/..... was sometimes being added to the beginning of the article mergecode Updating an article that is the child shared content article f...
Every file you add to an article in your knowledge base is stored in your File Library. If you'd like to update the name, the file itself, or the labels associated with the file, see Editing and updating files in the File Library . You canno...
Bug Fixes When changing the status of article in bulk via Manage, webhooks were not being triggered In some circumstances when changes were made to article settings, those settings were not being updated in the search index ...
We've created a separate library for File Labels so that you can create, edit, delete, and merge file labels to better manage your File Library (and some new permissions to go with it).
The team's been moving right along trying to make a number of small fixes and improvements in February. (It's a short month, so we're trying to be sure we make the most of it.) Here are a few more goodies we released last night: Feature...
Bug Fixes Ratings report - deleted articles : One of our sharp-eyed Reporting authors noticed that deleted articles and categories that had received ratings before they were deleted still sometimes showed up in the Article Ratings Report in t...