Popular Articles

  1. The basics: editing standards

    Learn how to edit the standards in your CAPRA self-assessment knowledge base.
  2. Style the glossary snippet search results

    If you've enabled the option to display glossary snippets in your search results, see how you can style those search results.
  3. Subscriptions to Categories and Articles

    Add the ability for readers to subscribe to articles or categories in order to be notified when changes are made. Nice to have: RSS feed for articles Allow authors to choose which changes will post an update Allow administratio...
  4. Ability to view and edit moderated comments

    Customers would like the ability to view and edit moderated comments (those that have been approved or denied). Currently, once a comment is moderated, there is no way to access or edit it.
  5. Tags versus search phrases

    Tags are used to optimize tag search; search phrases can be used to optimize keyword search.
  6. February 6, 2020

    Bug Fixes It's not often I have to say this, but: yesterday we released some SEO changes designed to remove trailing slashes from URLs that did not go well. First, we noticed some issues with search. Then, we discovered that a couple customers' c...
  7. Introducing category internal titles

    We've added internal category titles so you can set a separate internal administrative title for categories to avoid confusion.
  8. August 10-16

    8/12/15 9:38 PM MST: Added the option to 301 redirect all sub-domain requests to your site's private domain. Also added the mergecode so that the breadcrumbs can be placed anywhere within your HTML. 8/12/15 3:38 PM M...
  9. June 19, 2019

    Bug Fixes: When linking to an article from within another article, https://app.knowledgeowl.com/kb/article/id/..... was sometimes being added to the beginning of the article mergecode Updating an article that is the child shared content article f...
  10. Available custom role permissions

    Learn about which actions can be controlled by creating a custom author role in KnowledgeOwl.