Popular Articles

  1.  New theme updates! (Dec. 14th)

    Join us to get a more detailed walkthrough of new theme merge codes/functionality and our new-from-scratch theme!
  2. KB Merge Codes

    Use this list of merge codes to add or display information in your top navigation or Custom HTML templates.
  3. Introducing category internal titles

    We've added internal category titles so you can set a separate internal administrative title for categories to avoid confusion.
  4. Updates to app login + password reset processes

    We've updated the app login screens and the password reset process.
  5. Versions + Version Notes now in draft and deleted articles!

    You can now create versions and version notes in unpublished articles; we added an "Active" callout to identify the active version in an unpublished article; and we changed some wording.
  6. April 25, 2019

    Feature Enhancements Added more graceful handling of displaying categories in the modern widget. We will display the category contents within the widget itself if we can. If we can't, we provide a link to allow the end-user to open the category in...
  7. February 26, 2019

    Bug Fixes Links to knowledge base articles were not rendering correctly within HTML exports In some cases, reader subscriptions to sub-categories were not showing updated / new articles correctly in the outgoing emails Using the [template("conte...
  8. April 15, 2019

    UI Improvements: When deleting an article or category from the Articles page, we will now display the name of what you are deleting in the confirmation message When deleting multiple files from the file library, we will now display a list of each...
  9. Articles & Categories - the very basics of your knowledge base

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  10. Add files in bulk

    Learn how to add multiple files to your Files page at once.