Popular Articles

  1. Add spam protection to Widget 2.0 Contact Tab

    Learn what your recaptcha options are for Widget 2.0. Highly recommended if you're using Widget 2.0 with the Contact Form on a publicly-available site.
  2. Intro to file references

    Your browser does not support HTML5 video. ...
  3. March 28, 2019

    Bug Fixes When changing the status of article in bulk via Manage, webhooks were not being triggered In some circumstances when changes were made to article settings, those settings were not being updated in the search index ...
  4. Integrate contact form with Zendesk

    Learn how to set up the Contact form to create tickets in Zendesk.
  5. Custom content categories

    Custom content categories allow you to create your category landing page from scratch, much like an article. Like an article, custom content categories are included in search results. A custom content category is both an article and a category. I...
  6. The KnowledgeOwl app vs. a knowledge base

    Learn the difference between the KnowledgeOwl app and your knowledge base--and how to access each.
  7. Display images side-by-side

    Here are three different techniques for displaying images side-by-side in your documentation.
  8. An overview of the CAPRA self-assessment in KnowledgeOwl

    Learn how to use KnowledgeOwl for your NRPA CAPRA accreditation.
  9. Versions + Version Notes now in draft and deleted articles!

    You can now create versions and version notes in unpublished articles; we added an "Active" callout to identify the active version in an unpublished article; and we changed some wording.
  10. July 19-26

    7/22/15 1:53 pm MST: Added the option to prevent articles that are linking to other articles from showing up in search. This will prevent duplicates in search results and recommended articles etc.