In Manage Articles, we've renamed the existing Tags filter to "Included Tags" and added a new "Excluded Tags" filter. Learn more about these changes so you can start using them in your filters!
The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintaining...
Bug Fixes It's not often I have to say this, but: yesterday we released some SEO changes designed to remove trailing slashes from URLs that did not go well. First, we noticed some issues with search. Then, we discovered that a couple customer...
We've added a setting so that searching "glossary" helps direct readers to your glossary page, and added in-line edit and delete options when you're editing the glossary directly.
You can now create versions and version notes in unpublished articles; we added an "Active" callout to identify the active version in an unpublished article; and we changed some wording.