As you might be doing, we made an effort to tidy up around KO to finish out 2019, so we released a few small changes that had been in our to-do list. We hope they make the start of 2020 a bit more hopeful for you. Feature Requests For PDFs (indiv...
Bug Fixes Widget 2.0 and Internet Explorer: Widget 2.0 is now compatible with Internet Explorer 11. (So those of you using app.knowledgeowl.com from within Internet Explorer, the Help navigation link now properly opens the widget!) Version...
Feature Enhancements Added support for SVG image markup in the modern article editor Bug Fixes PUT API calls to the /reader endpoint were failing if the reader's email address was not included in the call When editing a non-published vers...
These merge codes can be used in Custom content categories to display subcategories. Template Merge Code Description [template(" content-list ")] The template content-list merge code will display subcategories in content l...
Bug Fixes: Removing a label from a file and saving it was not properly removing the label Bulk importing readers was causing login issues when the readers' email addresses were using capitol letters Using the "Exclude from search" ...
Do glossary terms show up in search? They can, yes! The Glossary snippets option to "Display glossary definition for matching term" in Settings > Search will display a glossary term that exactly matches the search phrase. See Glossa...