Feature Enhancements: When deleting a knowledge base, we will now display the name of the knowledge base you are trying to delete in the confirmation message Bug Fixes: The FontAwesome URL for KBs will now always specify HTTPS as the HTTP URL ...
Bug Fixes: When linking to an article from within another article, https://app.knowledgeowl.com/kb/article/id/..... was sometimes being added to the beginning of the article mergecode Updating an article that is the child shared content article f...
Feature Enhancements Deleting your search in the widget will now clear search results Added "Recommend On Pages" option to categories so that categories can be used as a suggested resource in the widget Bug Fixes In certain instances searchin...
Feature Enhancements When bulk importing readers from a CSV, you now have the option to skip or update readers that already exist If there are duplicates within the bulk reader import CSV itself, we will throw a warning ask if you want to continu...
You can choose to create a snippet from scratch or to copy an existing snippet to use as a starting point. To create a snippet from scratch: Go to Library > Snippets . Select the + Create New Snippet button. Give your snippet a Name . ...
Feature Enhancements Added a "Backup From Email" field for the contact form. This was added for when "Use reader's email address as sender" is being used and the email fails due to a DMARC policy or something similar. Failed emails will be resent ...