New Articles

  1. Find your knowledge base ID or project ID

    Need a project ID for an API call? Here's the fastest ways to grab it.
  2. Zapier

    Integrate KnowledgeOwl with Zapier Zapier is an online automation tool that allows you to connect apps you use every day to automate tasks. By using Zapier with KnowledgeOwl, you can integrate with hundreds of apps in minutes, even apps that are no...
  3. Import from Zendesk

    If you or one of your teams has already been using Zendesk as a knowledge base solution, you may have a lot of content there you'd like to move over to KnowledgeOwl. You can import that content from a Zendesk knowledge base/help center directly in...
  4. Create Zendesk Tickets

    Learn how to set up the Contact form to create tickets in Zendesk.
  5. 📄Feature enhancement: Active version PDF exports

    You can now export a version PDF for the current active version of a published article.
  6. 🚩New Slack Webhook app integration

    We've built an official KnowledgeOwl Slack webhook app to replace our older, more generic integration instructions!
  7. Do you need a private, public or mixed use knowledge base?

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  8. Advanced search walkthrough

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  9. Customize text article template

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  10. Versions part two (review and activation)

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