New Articles

  1. 🐾Revisions now tracked for all versions

    Created On: 05/08/2024 in Release notes
    We are now tracking recent revisions for all versions created or edited after 12 April 2024.

  2. Fair Pricing Policy

    Created On: 05/07/2024 in Account and billing Plans & pricing
    Our commitment that any KnowledgeOwl pricing updates will be fair, transparent, and in everyone's best interest. Here's how we make those decisions.

  3. Set up Related Articles

    Created On: 04/24/2024 in Features Related Articles
    Detailed instructions to enable and disable Related Articles and set how many articles to show.

  4. Related Articles feature overview

    Created On: 04/24/2024 in Features Related Articles
    Learn how Related Articles work and how to use them.

  5. Display Related Articles only in specific articles

    Created On: 04/24/2024 in Features Related Articles Set up Related Articles
    Follow these instructions to remove Related Articles globally and then add the section only into specific articles.

  6. Readd the Related Articles section to my articles

    Created On: 04/24/2024 in Features Related Articles Set up Related Articles
    If you have a customized theme, the Related Articles section might have been removed entirely. If that's the case, update Customize > Style (HTML & CSS) > Custom HTML > Article with the Related Articles merge code to revive it. Copy and paste ...

  7. Do deleted or archived articles show in Related Articles?

    Created On: 04/24/2024 in Features Related Articles Related Articles feature overview
    Previously published articles or categories set as Related Articles will not display in the live knowledge base, but will still appear in Related Articles lists in the editor.

  8. Use both manual and automatic Related Articles

    Created On: 04/24/2024 in Features Related Articles Related Articles feature overview
    Learn what happens when you use automatic Related Articles and manually add Related Articles.

  9. Manually suggest Related Articles

    Created On: 04/24/2024 in Features Related Articles Related Articles feature overview
    Learn more about manually adding Related Articles to your content.

  10. Use automatic Related Articles

    Created On: 04/24/2024 in Features Related Articles Related Articles feature overview
    Learn how automatically suggested Related Articles work.
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