New Articles

  1. Remove author team restrictions

    Learn more about how to remove author team restrictions so more people can edit your content.
  2. Disable ratings

    Follow these steps to disable all ratings options across your entire knowledge base.
  3. Disable comments in your knowledge base

    Don't want to use comments at all? Follow these instructions to disable them across your entire knowledge base.
  4. Use the KnowledgeOwl Webhooks Slack app

    Use the Authorize New Slack Endpoint button to send Slack messages about KnowledgeOwl events to a Slack channel of your choice.
  5. Advanced Search regex pattern

    Learn more about how to use Regex pattern search types.
  6. Advanced Search exact match

    Learn how to use the exact match search type.
  7. Reading the Advanced Search CSV

    Learn what each column in the Advanced Search CSV export contains.
  8. Run an Advanced Search

    Learn the basic steps to running an Advanced Search.
  9. Advanced Search overview

    Get a quick overview of the Advanced Search tool.
  10. Make all requests use your new private domain

    When your private domain is set up and your SSL cert is working correctly, try navigating to your private domain and confirm your knowledge base is loading. Once you've confirmed that, we recommend making two additional changes, both in Settings >...