Popular Articles

  1.  Advanced Search walkthrough (Aug. 30th)

    Watch our walkthrough of Advanced Search, the new search feature you can use to search articles' underlying HTML.
  2. Bulk reader import bug fix + new API snippet variable

    Two small changes for today: In the reader bulk importer , we discovered that if you had the same reader name twice, but one of the rows had trailing blank spaces, the bulk reader importer wouldn't identify them as duplicates. It would strip the t...
  3. Fix for preformatted code blocks in PDFs

    Preformatted blocks of code now fully, properly generate in individual article PDFs, standard PDF exports, and custom PDF exports.
  4. Say hello to the Tools menu + Broken 🔗 Link 🔗 Checker!

    Our 2021 customer favorite survey feature is here: Broken Links Report! We were so excited we also created a new Tools menu. ;)
  5. September 14th - 19th

    09/17/2015 9: 3 3pm  MST: Created an option to truncate page titles to 55 characters or less as per the mighty MOZ's wishes. Fixed an issue with comments and knowledge bases using single pass or IP protection. 09/15/2015 1:03pm MST: Major update...
  6. Internal title

    For each article, besides adding a short title to be used in the table of contents, you can also add an internal title. Internal titles are used only within app.knowledgeowl.com - they aren't things your readers see when viewing the knowledge base...
  7. Required IP addresses

    See which IP addresses will need to be allowed/whitelisted for KnowledgeOwl to work.
  8. Style Settings rollback to previous save

    You can now rollback to the three previous saves of Settings > Style.
  9. Your Account > Account bug fixes

    Fixes to bugs with updating a credit card and plans not properly displaying.
  10. Article in-app version review process

    Learn how to mark article versions as ready for review and use a Manage filter to review them.