Popular Articles

  1. Nat'l Sugar Cookie Day 🍪 bug fixes

    These fixes address bugs with shared content articles and Link to article, topic display categories, and copied knowledge bases.
  2. Introducing the new Help menu 📃

    We've turned our in-app Help link into a full dropdown menu with more options.
  3. Fix for preformatted code blocks in PDFs

    Preformatted blocks of code now fully, properly generate in individual article PDFs, standard PDF exports, and custom PDF exports.
  4. Reporting feature overview

    ...
  5. Article favorites

    Your browser does not support HTML5 video. ...
  6. Style Settings rollback to previous save

    You can now rollback to the three previous saves of Settings > Style.
  7. Reporting update: Reset article view information

    Reset view data for individual articles or all articles in your knowledge base.
  8.  How to get the most from glossary (Oct.26th)

    Join us at 2pm EDT for a session on how to structure your glossary terms and definitions to get the most from glossary functionality.
  9. Widget 2.0 Chrome cookie fix

    We updated cookies to support Chrome’s new cross site cookie restrictions.
  10. National Get Over It Day Bugfixes 🐛

    These fixes address bugs with child shared content articles in topic display categories and smooth some rough edges on the new Archived status.