Popular Articles

  1. National I Want You to be Happy Day bug fixes + feature enhancements

    Last Updated: 05/29/2024 in Release notes
    Today's release has feature enhancements to set the lang attribute for your KB + author in-app password reset; bug fixes for custom content category deletes + glossary term HTML in search results.

  2. Log4j vulnerability

    Last Updated: 05/29/2024 in Release notes
    Our assessment is that CVE-2021-44228 does not pose a serious risk to KnowledgeOwl or our customers. We'll be continuing to monitor as more of our vendors provide updates.

  3. Synced content overview

    Last Updated: 05/29/2024 in Write your docs Shared & synced content
    New to synced content in KnowledgeOwl? Get a brief overview before you jump in!

  4. Run your own search reindex

    Last Updated: 05/29/2024 in Release notes
    You can now trigger a search reindex in your knowledge base without making other search setting changes.

  5. Glossary page now handles numbers

    Last Updated: 05/29/2024 in Release notes
    Glossaries containing terms that begin with 0-9 now have top-of-page navigation and appear in the appropriate section.

  6. Modern Widget: no more duplicate suggested topic display + custom content categories

    Last Updated: 05/29/2024 in Release notes
    No more duplicates of custom content or topic display categories in the Modern Widget's recommended for you section.

  7. 🧀Nat'l Cheddar Day bugfixes

    Last Updated: 05/29/2024 in Release notes
    These fixes address bugs with the article editor's righthand column and webhook endpoints.

  8. Multiple email addresses supported in Widget 2.0 Contact Form

    Last Updated: 05/29/2024 in Release notes
    Contextual Help Widget 2.0 now respects Contact Form multi email options and label (and we fixed a bug with the contact form subject line typeahead search, too!)

  9. January 25 - 31

    Last Updated: 05/29/2024 in Archived Changes
    January 30th 5:00pm MST: Released the long awaited tagging feature! You can now add tags to articles which are searchable and clickable. You can also create a filter in manage using tagging to return only articles that have certain tags. Along with...

  10. Set more HTTP security headers

    Last Updated: 05/29/2024 in Release notes
    In Settings > Security, you can now enable server side HTTP Response Headers to your knowledge base to improve security.
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