Popular Articles

  1. Fix for article editor removing a script

    If you've had trouble with the article editor stripping out part or all of a custom script, never fear! Follow the instructions here to add the script to a snippet.
  2. Settings > Style: Favicon upload

    We've added an option to upload your own favicon to Settings > Style.
  3. New feature drop: File Library List View 📃

    We've added a new view option in File Library: List View!
  4. Your Account > Account bug fixes

    Fixes to bugs with updating a credit card and plans not properly displaying.
  5. Run your own search reindex

    You can now trigger a search reindex in your knowledge base without making other search setting changes.
  6. Get the most out of search

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  7. Customize text tool

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  8. Updates to widget behavior in cookieless browsers

    We've updated widget authentication so that it will work in browsers with and without cookies enabled.
  9. November 5, 2019

    Bug Fixes Setting certain article fields to 'false' via the API were not being handled correctly
  10. Log4j vulnerability

    Our assessment is that CVE-2021-44228 does not pose a serious risk to KnowledgeOwl or our customers. We'll be continuing to monitor as more of our vendors provide updates.