02/19/2018KnowledgeOwl Support
																	
							
							
								 The following features and functionality have been added to topic display categories:    They look like articles!   Topic display categories will now have the same template as your articles. This allows them to have share options (download to PDF, p...							
						 
											
														
							
								10/03/2017Kate Mueller
																	
							
							
								
 Snippets are finally getting the attention they deserve.  Improvements include:   UX redesign of the snippets list and snippet editor pages  WYSIWYG or code editor  Snippet descriptions  Restrict snippets to reader groups  Secure API merge code   ...							
						 
											
														
							
								10/03/2017KnowledgeOwl Support
																	
							
							
								 We are excited to announce the addition of webhooks which can be used to receive notifications about activity in your account. Add and manage your webhooks by going to  Your Account → Webhooks   Webhooks for Slack  Does your organization use  Slack ...							
						 
											
														
							
								08/28/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   Allow authors to log in using Google  Allow readers to sign up and log in using a Google account   Bug Fixes   Last Updated date disappeared from search results.  Blog style categories weren't properly linked in the table of conte...							
						 
											
														
							
								08/28/2017KnowledgeOwl Support
																	
							
							
								 Upgrades to the new editor (highlights)   URL detection while typing  Improved pasting from Word and Excel  Add trademark character to special characters plugin  Enable pasting images in Safari from the clipboard  Add a new line after/before the las...							
						 
											
														
							
								08/28/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   Automatically display new comments when automatically approved (no refresh required)   Bug Fixes   The image style (magic wand) option disappeared in the new editor. We brought it back.  European date formats and published dates w...							
						 
											
														
							
								08/28/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   New setting to automatically approve comments  New option in content list subcategory display type to show all content (not only the first 5)  Ability to create trials with more than 1 kb or author from the website   Bug Fixes   F...							
						 
											
														
							
								08/28/2017KnowledgeOwl Support
																	
							
							
								
 Feature Requests   New permissions in custom roles to restrict the ability to:  Edit homepage  Add, edit, and delete glossary terms  Edit and delete files in the file library    Wider label displays in the file library  Shared articles now display...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   The widget is owl the rage right now, and someone made the observation that you couldn't get to ours without clicking on Help > Contact Us. Well, we remedied that right up. Clicking Help now launches the widget, powered by Knowled...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 New editor upgrades (highlights)   New option to keep or clean Word formatting when pasting from Word  Detect and convert email addresses to mailto links   Bug Fixes   Daily comment notifications emails were sometimes going to the wrong place.  ...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Bug Fixes   Widget search wasn't working properly when hitting enter/return  In certain situations, restricted articles were incorrectly displaying in new and updated widgets  Topic merge codes were displaying in article blurbs  Snippets were displa...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   Removed timezone from date created in reader exports so you can filter by date in Excel  							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests    Subcategory display type merge codes for custom content categories   [template(" content-list ")] The template content-list merge code will display subcategories in content list format.  [template(" panel-list ")] The template pa...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests    OAuth authentication for the widget   							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   Ability to organize the file library using labels  Add file labels in bulk  Filter by labels  Filter by file type  Show 20, 50, or 100 files per page     							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   Filter by date fields in the API   Bug Fixes   Some non-admin authors were seeing errors trying to update their passwords in the application.  							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests   Gated cascading reader logic Previously if you restricted a category to a group or groups, you could only further restrict within those groups. Now you can restrict a higher level category to a group(s) while restricting content w...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Bug Fixes   301 redirects for private domains caused the preview in Style not to work.  Some custom fonts were not generating properly in PDFs.  Some merge codes were improperly displaying in PDFs.  Exact match search was returning non-exact matches...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Feature Requests    Topic-based category type   Topic-based authoring   Update category types and options    Bug Fixes   Added space after inserted links in PDFs in the middle of a sentence.  ...							
						 
											
														
							
								06/15/2017KnowledgeOwl Support
																	
							
							
								 Bug Fixes   Some records were getting duplicated in search.  Reader login error messages were not always showing up.  Hyperlinks don't work in PDFs, so we added the  ability to display hyperlinks as full URLS so they are functional .  ...