Release notes

A record of all notable changes made to KnowledgeOwl since March 15, 2017.
You can also view our roadmap to see some of our largest upcoming projects.

August 8, 2017

08/28/2017KnowledgeOwl Support
Upgrades to the new editor (highlights) URL detection while typing Improved pasting from Word and Excel Add trademark character to special characters plugin Enable pasting images in Safari from the clipboard Add a new line after/before the las...

July 19, 2017

08/28/2017KnowledgeOwl Support
Feature Requests Automatically display new comments when automatically approved (no refresh required) Bug Fixes The image style (magic wand) option disappeared in the new editor. We brought it back. European date formats and published dates w...

July 11, 2017

08/28/2017KnowledgeOwl Support
Feature Requests New setting to automatically approve comments New option in content list subcategory display type to show all content (not only the first 5) Ability to create trials with more than 1 kb or author from the website Bug Fixes F...

June 29, 2017

08/28/2017KnowledgeOwl Support
Feature Requests New permissions in custom roles to restrict the ability to: Edit homepage Add, edit, and delete glossary terms Edit and delete files in the file library Wider label displays in the file library Shared articles now display...

June 9, 2017

06/15/2017KnowledgeOwl Support
Feature Requests The widget is owl the rage right now, and someone made the observation that you couldn't get to ours without clicking on Help > Contact Us. Well, we remedied that right up. Clicking Help now launches the widget, powered by Knowled...

June 4, 2017

06/15/2017KnowledgeOwl Support
New editor upgrades (highlights) New option to keep or clean Word formatting when pasting from Word Detect and convert email addresses to mailto links Bug Fixes Daily comment notifications emails were sometimes going to the wrong place. ...

May 31, 2017

06/15/2017KnowledgeOwl Support
Bug Fixes Widget search wasn't working properly when hitting enter/return In certain situations, restricted articles were incorrectly displaying in new and updated widgets Topic merge codes were displaying in article blurbs Snippets were displa...

May 30, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Removed timezone from date created in reader exports so you can filter by date in Excel

May 27, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Subcategory display type merge codes for custom content categories [template(" content-list ")] The template content-list merge code will display subcategories in content list format. [template(" panel-list ")] The template pa...

May 25, 2017

06/15/2017KnowledgeOwl Support
Feature Requests OAuth authentication for the widget

May 9, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Ability to organize the file library using labels Add file labels in bulk Filter by labels Filter by file type Show 20, 50, or 100 files per page

May 1, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Filter by date fields in the API Bug Fixes Some non-admin authors were seeing errors trying to update their passwords in the application.

April 27, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Gated cascading reader logic Previously if you restricted a category to a group or groups, you could only further restrict within those groups. Now you can restrict a higher level category to a group(s) while restricting content w...

April 20, 2017

06/15/2017KnowledgeOwl Support
Bug Fixes 301 redirects for private domains caused the preview in Style not to work. Some custom fonts were not generating properly in PDFs. Some merge codes were improperly displaying in PDFs. Exact match search was returning non-exact matches...

April 18, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Topic-based category type Topic-based authoring Update category types and options Bug Fixes Added space after inserted links in PDFs in the middle of a sentence. ...

April 10, 2017

06/15/2017KnowledgeOwl Support
Bug Fixes Some records were getting duplicated in search. Reader login error messages were not always showing up. Hyperlinks don't work in PDFs, so we added the ability to display hyperlinks as full URLS so they are functional . ...

April 6, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Add date created to reader export Prepopulate standard contact form with name and email of the current author or reader Set from name when submitting contact form emails Merge code for Reader ID Bug Fixes Imported readers w...

April 5, 2017

06/15/2017KnowledgeOwl Support
Feature Requests POST to ticket form with 200 returned (Customer wanted to be able to post to our widget contact form and get a status 200 back instead of the current 300 redirect) Bug Fixes Article links were breaking in API calls after we ma...

March 30, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Bulk add tags to articles in Manage Updated article links to generate relative links rather than populating the domain Bug Fixes Apostrophes and plus symbols in file names were breaking files being displayed in the legacy edi...

March 27, 2017

06/15/2017KnowledgeOwl Support
Feature Requests Import glossary terms in bulk Ability to set from/reply to for comment notification emails Remove the quick delete option for snippets so you have to confirm deletion Ability to restrict access to SSO while still allowing reade...