Release notes

Feature Requests Added reCAPTCHA for public contact forms

Security updates We are now disallowing TLS 1.0 and legacy cipher suites Configured httponly / secure flag for session and other secure cookies Disallowed protected subdomains to be used by customers

Bug Fixes Sub-categories with only 1 article or subcategory were not displaying contents in content list categories with the in-line display type

Feature Requests Added select all/none option inside Change Reader Groups Bulk edit status now updates date modified so you can bulk edit articles out of Needs Review Content list categories now display sub-categories and articles in app order  ...

Feature Requests Added option to restrict all file library links to authenticated readers Added file URLs in the library to make copying a URL easier Added a "View Article" link to the article editor

Feature Requests Added automatic email notifications for upcoming annual renewals and failed payments Bug Fixes Download to PDF wasn't working inside the widget and on widget URLs Fixed error when saving custom content category pages ...

Bug Fixes Topic articles were temporarily not working Pages to recommend on were not saving properly Forgot password link wasn't working on the login page

Feature Requests Added an optional WYSIWYG to snippet. You can now choose between the WYSIWYG and code editor inside snippets. Added reader group restrictions to snippets. Cursor is now focused inside the text area when adding article links, s...

Feature Requests Added special support for Slack webhooks . 

Bug Fixes Blog style category links in TOC were not clickable if they were inside another category Feature Requests New version of Zendesk app for agents

By popular request, we've added the ability to create categories and articles that link to external web pages. This can be very useful if you have a company web page, blog, or other external content that you want people to be able to get to from ...

The following features and functionality have been added to topic display categories: They look like articles!  Topic display categories will now have the same template as your articles. This allows them to have share options (download to PDF, p...

Snippets are finally getting the attention they deserve. Improvements include: UX redesign of the snippets list and snippet editor pages WYSIWYG or code editor Snippet descriptions Restrict snippets to reader groups Secure API merge code ...

We are excited to announce the addition of webhooks which can be used to receive notifications about activity in your account. Add and manage your webhooks by going to Your Account → Webhooks Webhooks for Slack Does your organization use Slack ...

Feature Requests Allow authors to log in using Google Allow readers to sign up and log in using a Google account Bug Fixes Last Updated date disappeared from search results. Blog style categories weren't properly linked in the table of conte...

Upgrades to the new editor (highlights) URL detection while typing Improved pasting from Word and Excel Add trademark character to special characters plugin Enable pasting images in Safari from the clipboard Add a new line after/before the las...

Feature Requests Automatically display new comments when automatically approved (no refresh required) Bug Fixes The image style (magic wand) option disappeared in the new editor. We brought it back. European date formats and published dates w...

Feature Requests New setting to automatically approve comments New option in content list subcategory display type to show all content (not only the first 5) Ability to create trials with more than 1 kb or author from the website Bug Fixes F...

Feature Requests New permissions in custom roles to restrict the ability to: Edit homepage Add, edit, and delete glossary terms Edit and delete files in the file library Wider label displays in the file library Shared articles now display...

Feature Requests The widget is owl the rage right now, and someone made the observation that you couldn't get to ours without clicking on Help > Contact Us. Well, we remedied that right up. Clicking Help now launches the widget, powered by Knowled...