Release notes

Bug Fixes 301 redirects for private domains caused the preview in Style not to work. Some custom fonts were not generating properly in PDFs. Some merge codes were improperly displaying in PDFs. Exact match search was returning non-exact matches...

Feature Requests Topic-based category type Topic-based authoring Update category types and options Bug Fixes Added space after inserted links in PDFs in the middle of a sentence. ...

Bug Fixes Some records were getting duplicated in search. Reader login error messages were not always showing up. Hyperlinks don't work in PDFs, so we added the ability to display hyperlinks as full URLS so they are functional . ...

Feature Requests Add date created to reader export Prepopulate standard contact form with name and email of the current author or reader Set from name when submitting contact form emails Merge code for Reader ID Bug Fixes Imported readers w...

Feature Requests POST to ticket form with 200 returned (Customer wanted to be able to post to our widget contact form and get a status 200 back instead of the current 300 redirect) Bug Fixes Article links were breaking in API calls after we ma...

Feature Requests Bulk add tags to articles in Manage Updated article links to generate relative links rather than populating the domain Bug Fixes Apostrophes and plus symbols in file names were breaking files being displayed in the legacy edi...

Feature Requests Import glossary terms in bulk Ability to set from/reply to for comment notification emails Remove the quick delete option for snippets so you have to confirm deletion Ability to restrict access to SSO while still allowing reade...

Bug Fixes Blog style was always displaying in reverse chronological order even when other option was selected. Blog style category link did nothing when inside another category in the TOC. Some PPTX couldn't be uploaded via the editor. Default ...

New Editor Updates (highlights) Upload images when pasting from Word Enhanced Word and Excel Paste plugin Feature Requests Internal article titles Bug Fixes Restricted article titles were displaying in the updated articles widget Font Aw...

Updating our file library has been a long time coming, so we are very excited to announce the following improvements: File labels Add file labels in bulk Delete files in bulk Improved file library interface Improved file picker interface Fil...

Lots of good stuff in this one: Topic-based category type Topic articles Category type cleanup Internal article titles Add tags to articles in bulk Import and export glossary terms Reply-to and from name for comment emails Topic-based Cate...

Note: These features are only intended for self-administered readers In this weeks release we have added the following features: Reader signup notification emails Reader signup approval process Automated reader groups by domain Reader Signup ...

We are happy to announce that we have released the ability to mark articles as templates. Marking an article as a template allows you to more quickly and easily choose it as a starting point for new articles. When you choose to add a new article, y...

We hope everyone had a wonderful h owl iday season! It's been a while since our last update, so we have a lot to share. Here's what we've been up to: Article Editing Author Collision Meta Title & Description for Categories Image Captions in New ...

Happy holidays everyone! In this latest release we have added the following: New responsive widget type Ability to allow end-users to choose which email address a ticket should go to Ability to opt out of KnowledgeOwl storing ticket information ...

Branding is important. Even when people wander into dark scary corners of your site that you have no idea how they found. And that's why we're happy to announce customizable 404 pages! Like our other customizable pages, you now have control over t...

New theme and related articles option! We have released the following improvements: Brand new theme: Minimalist Backward linking related articles Minimalist Theme! Using the awesome custom themes that you guys have built for your kbs ...

We have released the following improvements: Our new website built on KnowledgeOwl A new logo featuring our new mascot, Linus Homepage title tags and meta descriptions Upgrades to sitemap and self-referencial canonical links ...

Release of Blog Style category type, published date for articles, customizable article title tags, and new search option for partial matches.

Release of shorter simplified article links, new root path option for KB URLs, and article meta descriptions.