Release notes

Feature Requests Set up private IP for improved email deliverability New URL Redirect option for categories and articles Bug Fixes Multiple accessibility updates to themes 

Feature Requests Added article features (PDFs, ratings, comments, and search) to topic display categories Added option to redirect all child articles in topic display category to the category itself

Feature Requests Added "barer minimum mode"  (no Bootstrap CSS) Added date_created to suggest endpoint return in order to sort by most recent articles Bug Fixes Categories were displaying twice in link to article search ...

Bug Fixes New editor wasn't allowing JavaScript in the homepage Short titles in topic display categories weren't being used in the quick links Removed "start each article on a new page" option is PDFs (this is the default) Link to article searc...

Feature Requests Switch magic wand styles from paragraph styles to div styles Added the ability to create webhooks for specific categories Added code syntax tool to new editor Bug Fixes Added gridlines when inserting a table (border by defau...

Feature Requests Added merge code for meta description: [template(" meta-description ")] Added article export tool to Manage Bug Fixes Couldn't add authors to kbs

Feature Requests Added support for author SSO (ability to restrict authors to SSO authentication via a kb) Option to use short titles in content categories Ability for admins to unlock locked out readers Bug Fixes User picture/icon upload no...

Feature Requests Encryption at rest!

Feature Requests Added option for reader groups to ignore SSO (ability to have KO managed reader groups while using SSO) Display date created and updated for reader groups Added webhook for newly published articles only ...

Feature Requests Added reCAPTCHA for public contact forms

Security updates We are now disallowing TLS 1.0 and legacy cipher suites Configured httponly / secure flag for session and other secure cookies Disallowed protected subdomains to be used by customers

Bug Fixes Sub-categories with only 1 article or subcategory were not displaying contents in content list categories with the in-line display type

Feature Requests Added select all/none option inside Change Reader Groups Bulk edit status now updates date modified so you can bulk edit articles out of Needs Review Content list categories now display sub-categories and articles in app order  ...

Feature Requests Added option to restrict all file library links to authenticated readers Added file URLs in the library to make copying a URL easier Added a "View Article" link to the article editor

Feature Requests Added automatic email notifications for upcoming annual renewals and failed payments Bug Fixes Download to PDF wasn't working inside the widget and on widget URLs Fixed error when saving custom content category pages ...

Bug Fixes Topic articles were temporarily not working Pages to recommend on were not saving properly Forgot password link wasn't working on the login page

Feature Requests Added an optional WYSIWYG to snippet. You can now choose between the WYSIWYG and code editor inside snippets. Added reader group restrictions to snippets. Cursor is now focused inside the text area when adding article links, s...

Feature Requests Added special support for Slack webhooks . 

Bug Fixes Blog style category links in TOC were not clickable if they were inside another category Feature Requests New version of Zendesk app for agents

By popular request, we've added the ability to create categories and articles that link to external web pages. This can be very useful if you have a company web page, blog, or other external content that you want people to be able to get to from ...