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Snippets library

Created On: 11/07/2019 in Write your docs Snippets

Learn how to navigate around the Snippets library to create new and find, edit, copy, and delete existing snippets.
Edit and update files in articles

Created On: 11/05/2019 in Write your docs Articles Edit an article

Learn how to edit and updates files in articles.
Who can access the files and images in my knowledge base?

Created On: 11/05/2019 in Write your docs Files and images

Learn who can access the files and images in your knowledge base
November 5, 2019

Created On: 11/08/2019 in Release notes

Bug Fixes Setting certain article fields to 'false' via the API were not being handled correctly
Add images and files to articles

Created On: 11/04/2019 in Write your docs Articles Edit an article

Learn how to add images and files to articles.
Your Knowledge Base at a Glance

Created On: 11/04/2019 in Reporting Reporting Dashboard

Sample Your Knowledge Base at a Glance report This section will give you some summary statistics on your knowledge base, as well as on the reports contained lower in the dashboard: Published articles count: links to Manage Articles w...
PDFs

Created On: 11/04/2019 in Features
PDF overview

Created On: 11/04/2019 in Features PDFs

Your knowledge base supports three types of PDF exports: Individual article PDFs : when viewing an article in your knowledge base, readers can download a PDF of that article using the same general styles as your knowledge base. This can be enable...
Generate an HTML Zip export

Created On: 11/04/2019 in Features HTML Zip export

Learn how to generate an HTML Zip export of your knowledge base's content.
HTML Zip export overview

Created On: 11/04/2019 in Features HTML Zip export

The HTML Zip export creates a zip file containing files for each of your articles and folders for each category/subcategory. Learn more about what it includes.