New Articles

  1. Salesforce SSO Instructions

  2. Remote Authentication Instructions

    Learn how to set up and use remote authentication in KnowledgeOwl.
  3. Widget reporting

  4. Analytics

    Learn how to access the Custom Head to add a third-party analytics tool to your knowledge base.
  5. Reporting Dashboard

  6. Contact form reporting

  7. Comments reporting

  8. How search works: advanced

    Ever wanted to understand how the various pieces of search work together to return results? This section's for you.
  9. Tips on using search

    This section explains the different types of search in KnowledgeOwl and how to use them.
  10. Configure search

    The configuration options in this section will help you fine-tune the behavior of search in your knowledge base.