New Articles

  1. 🍝 Nat'l Pasta Day bugfixes New

    These updates include an enhanced Basic Auth for web crawlers and bugfixes for Reporting configuration errors, refined AI permissions, and Glossary Editor access.
  2. πŸ’‡New release: Style guide (with AI review) New

    Learn about KnowledgeOwl's new Style guide feature. Create custom style guides with a rich-text editor and use AI to review articles for consistency with your documentation standards.
  3. Chatbot OAuth 2.0 authentication

    When using the AI chatbot with private knowledge bases , or knowledge bases with a mix of public and private content , OAuth 2.0 authentication can be used to control access. To use OAuth2, you'll need to generate a client ID and secret w...
  4. Chatbot JWT authentication

    When using the AI chatbot with private knowledge bases , or knowledge bases with a mix of public and private content , JWT authentication can be used to control access. With JWT authentication, you'll need: A JWT client secret to re...
  5. Manage bulk edit options

    View a list of Manage's bulk edit options and what each does.
  6. Required reading overview for readers

    Get an overview of what readers will see and how they acknowledge having read required reading.
  7. Required Reading instructions for readers

  8. Required Reading feature overview

    If you need to track that employees are reading updated policies and procedures, or if you want to have a set of required articles for new hires or department onboarding, consider using Required Reading. Use Required Reading to mark articles as...
  9. Use AI to compare article content to your style guide

    Use the Review style guide option in the article editor to compare your article content against your style guide.
  10. Manually review article content against your style guide

    View your style guide from the article editor so you can manually review articles for style guide adherence.