New Articles

  1. Sort tag search results

    Learn what the different sorting options available in tag search are and how to use them.
  2. Sort search results

    Learn what the different sorting options in search are and what they do.
  3. Import from CSV

    Use this importer to get your content into KnowledgeOwl if your current knowledge base solution supports CSV exports and isn't listed in our third-party imports.
  4. Import from HubSpot

    Learn how to import your HubSpot knowledge base articles into your KnowledgeOwl knowledge base.
  5. Import from Helpjuice

    Learn how to import your Helpjuice content to a KnowledgeOwl knowledge base.
  6. Manage CSV export column list

    View a complete list of the Manage CSV export columns, a description of the information they contain, and sample entries for how that information is formatted.
  7. Rename favorites

    Change the "Favorites" wording and labels to make them more your own.
  8. Auto approve comments

    Learn how to turn off comment moderation so all submitted comments are immediately approved and displayed in your knowledge base.
  9. What happens when I approve a comment?

    Approved comments are moved to the Approved Comments Reporting filter and displayed in your live knowledge base.
  10. Use the Period filter

    The  Period dropdown in the Owl Analytics reports lets you filter the report by date. It includes these options: Current: Today The Today filter shows visits and views from today only. Current: This week The This week filter shows visits an...