New articles

  1. Owl Analytics Export API endpoint

    Full API endpoint documentation for the Owl Analytics Export API.
  2. 📩 HubSpot, CSV, and other new import options

    Imports, imports, and more imports! We've added a HubSpot importer, a generic CSV importer, and some import options when we don't have the tool you need. Plus we made the imports page prettier.
  3. Import from other file format

    Use the Other file format import option if you want to import content from a tool we don't have explicit instructions for and you can generate a non-CSV file export from that tool. This sends your file to our imports team, who will try to assist you.
  4. Import from other tool

    Use the Other tool import option if you want to import content from a tool we don't have explicit instructions for and you can't generate a file export from that tool. This sends some information to our imports team, who will try to assist you.
  5. 🧀 Nat'l Cheddar day bugfixes

    These bugfixes address issues with glossary terms and the table of contents and snippet rendering optimization. Plus we've added AI agent tracking in Owl Analytics!
  6. Post-cancellation data deletion

    We automatically purge your data after you cancel your account.
  7. Cancel your subscription

    Follow these steps to cancel your KnowledgeOwl account.
  8. Cancellation overview

    Be sure you export data before you cancel. Learn what happens when and after you cancel.
  9. Cancel your account

  10. 🌍 Nat'l Plan for a Vacation Day bugfixes

    These fixes address issues with related articles not working in private knowledge bases and the widget, along with broken links within custom content categories in the widget.