New Articles

  1. Reader email delivery issues

    Learn how to identify and resolve reader email address delivery issues.
  2. Why is this email address saying it's on a suppression list?

    Learn more about why an email address might have been added to an automatic email suppression list, causing delivery issues.
  3. Author email delivery issues

    Learn how to identify and resolve author email address delivery issues.
  4. Contact form submission email delivery issues

    Learn how to identify and resolve contact form submission email issues.
  5. 🎁for our owl-loving authors: Some in-app delight!

    We have a little Easter egg of delight in the app now. Head to Your Account > Delight to check it out for yourself!
  6. Popeye the Sailor Man Day bugfixes

    These fixes address bugs with copying tags and search phrases, homepage banner images, topic display categories, updating logos, custom dates, and versions.
  7. 💬New comments notification email setting: Reply to commenter

    For knowledge bases using the Every new comment email frequency, you can now set the reply-to address to be that of the person leaving the comment. This should streamline replying to comments!
  8. New article archive workflow: redirect the archived article to existing content

    Archiving an article now has the same redirect to another article option that deleting has!
  9. Change Alert div icon

    Want to get some alert divs that use a different icon, or change the color? Follow the instructions here!
  10. Topic display: Change Quick Links style and/or add header

    Want to style your topic display category Quick Links section your own way? Use the styles we use as a baseline to change yours!