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  1. Downgrade your plan

    Created on: 03/19/2026 in Account and billing Change plan Upgrade or downgrade plans
    Downgrade to a cheaper plan to reduce costs. You may lose access to some features, lose AI credits, and have shorter Owl Analytics data storage.

  2. Upgrade your plan

    Created on: 03/19/2026 in Account and billing Change plan Upgrade or downgrade plans
    Upgrade to a higher plan level to access more features, more AI credits, and longer Owl Analytics data storage.

  3. 📈 Owl Analytics Export API now available

    Published on: 03/18/2026 in Release notes
    Say hello to our new Owl Analytics Export API for exporting your analytics data into third-party tools of your choice. Available to Business and Enterprise subscribers.

  4. Set up SAML SSO for authors

    Created on: 03/18/2026 in Security and permissions Single Sign-On (SSO)
    Set up SAML SSO authentication for your KnowledgeOwl authors. Learn how to to set up SAML SSO, switch authors to use that login method, and then have your authors confirm they have access.

  5. Export API token best practices

    Created on: 03/18/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Follow these best practices for using and rotating Export API tokens.

  6. Import from Document360

    Created on: 03/17/2026 in Write your docs Import content
    Learn how to import your Document360 knowledge base articles into your KnowledgeOwl knowledge base.

  7. Delete Export API tokens

    Created on: 03/17/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Delete Export API tokens in the Owl Analytics settings.

  8. Create new Export API tokens

    Created on: 03/17/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Generate new Owl Analytics Export API tokens in the Owl Analytics settings page.

  9. Which report format do I need?

    Created on: 03/10/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Learn more about which report format is used with the most common tools. When in doubt, default to CSV and look for a CSV or text file importer.

  10. Export API quickstart

    Created on: 03/10/2026 in Reporting and analytics Owl Analytics Owl Analytics Export API
    Learn how to export your Owl Analytics data using the API. Includes samples of curl, browser, and Postman-based API calls.
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