Alternate titles for glossary terms let you display a different title on the Glossary page from what is used for automatic highlighting, and supports parentheses.
You will need to have your webmaster create a CNAME entry on your DNS that points your private domain to the KnowledgeOwl subdomain you use in Settings > Basic . Example: help.mycompany.com CNAME record pointing to mycompany.knowledgeowl.com ...
You may see a warning about a CAA policy not allowing certificates to be issued from Let's Encrypt: Certificate Authority Authorization (CAA) records and policies determine which authorities are allowed to issue certificates for a given domain. ...
If your CNAME record hasn't been created yet, was just created and hasn't synced, or was improperly formatted, you might see this message: Sample CNAME warning message If you see this message, you may need to create or update your CNAME r...
If your private domain uses https: (most do, and it's a security best practice), you'll need to set up an SSL certificate. For your convenience, we have an integration with Let's Encrypt to set up an autorenewing certificate at no cost to you. Don...
Once your webmaster has created a CNAME record to handle the relationship between your private domain and your KnowledgeOwl subdomain, you can add your private domain: Go to Settings > Basic . Click the Add private domain link next to Private...