New Articles

  1. Open the contact form with certain details filled in

    Use URL paramaters to prepopulate certain fields in the contact form, making it faster and easier for your readers to submit the form!
  2. Prepopulate Contact Form fields in the URL

    If you insert a link to your contact form, you can use URL parameters to prepopulate the subject, details, name, and email fields of the contact form.
  3. New admin bootcamp

  4. Intro to KO

  5. Your Account > Account bug fixes

    Fixes to bugs with updating a credit card and plans not properly displaying.
  6. Index large PDFs

    The search index will automatically scrape and index the contents of PDFs in articles. By default, we only index the content of PDFs under 100 pages long. If you have PDFs longer than 100 pages and you'd like them to be indexed for search, you'll n...
  7. Shared content articles

    When you create an article using the option to Share content from an existing article , it is considered a "child" article (the original is considered the "parent".) By default, child articles are excluded from search. To enable child articles to ...
  8. Exclude category

    Have you ever wished you could exclude an entire category's contents from search, all at once? Maybe you have a category where you include content specific to particular customers, where you provide them a URL and otherwise hide that category from s...
  9. Why is my shared content article not showing up in search?

    When you create an article using the option to Share content from an existing article , it is considered a "child" article (the original is considered the "parent".) By default, child articles are excluded from search. To enable child articles to ...
  10. Undo changes to Settings > Style

    Learn how to revert your Style Settings to one of the previous three saved changes.