Popular Articles

  1. Breadcrumbs

    Learn what breadcrumbs are and how to enable and disable them in your knowledge base.
  2. Using search

    This section explains the different types of search in KnowledgeOwl and how to use them.
  3. Choose your colors

    Learn how to customize the colors in your knowledge base.
  4. Prepopulate Widget 2.0 Contact Form fields

    Learn how to use the updateContact method to pre-populate the email and name fields in Widget 2.0's contact tab.
  5. Updated Articles list

    Learn how to configure your Updated Articles list.
  6. Use Google Custom Search Engine in KnowledgeOwl

    Google Custom Search Engine allows you to create a custom search engine for your knowledge base powered by Google. It's free, but you are required to show ads unless you are a non-profit or a school. If that's not a dealbreaker for you, you can also...
  7. Format numbered list spacing and borders

    Use Custom CSS to change the default spacing and border styles for lists. The example here is for numbered lists.
  8. Cookbook: examples with curl and Postman

    A set of curl examples, along with a Postman collection you can import and try out. The examples show simple tasks you can do with the API without additional code.
  9. SSO FAQs

    Answers to the most common questions about SSO.
  10. View comments pending approval

    The Reporting navigation displays a number and you'll receive emails when new comments are submitted, depending on your comments settings.