Popular Articles

  1. Set your knowledge base time zone, date, and language

    Learn how to set the timezone and date/time setting your knowledge base uses.
  2. Remove the homepage welcome text

    Learn how to remove the "Welcome to...." statement on your home page.
  3. Use Widget 2.0 for Contextual Help: Recommend on Pages

    Learn how to have our Contextual Help Widget recommend content based on the specific page an end-user opens it from.
  4. Commenter icons / images / avatars

    Learn how readers and authors can update the user icon displayed in the Comments section.
  5. Reader password security

    Set up admin-managed or self-managed reader passwords, restrict to specific IPs, and set the number of failed login attempts allowed.
  6. Comment restrictions and permissions

    Learn more about the Restrict commenters and Restrict visibility options in Settings > Comments.
  7. Add a custom banner with built-in div styles

    Learn how to add a div callout onto your homepage to share announcements or urgent messages.
  8. View comments pending approval

    The Reporting navigation displays a number and you'll receive emails when new comments are submitted, depending on your comments settings.
  9. Add a custom icon and header link on your homepage

    Learn how to add a stand-alone icon to your homepage to let people jump quickly to a particular resource.
  10. Use different logos for different reader groups

    Learn how you can display a different logo to members of different reader groups