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Widget 2.0 OAuth2 authentication

Last Updated: 05/29/2024 in Features Contextual Help Widget (2.0) Widget authentication

Learn how to set up OAuth2 authentication for your widget.
How to work with APIs

Last Updated: 04/03/2024 in Integrations, API, and webhooks API

Learn more about what APIs are and how to work with them.
Add a custom banner with built-in div styles

Last Updated: 07/17/2024 in Look and feel Homepage look and feel

Learn how to add a div callout onto your homepage to share announcements or urgent messages.
Using your own domain

Last Updated: 03/14/2024 in Look and feel Overall look and feel
Article Merge Codes

Last Updated: 05/29/2024 in Look and feel Merge codes

Here are the available template merge codes for use in Settings > Style, Custom HTML > Article. Many can also be used directly within individual articles, categories, and subcategories. Template Merge Code Description Example ...
What data is collected in the Contact Form?

Last Updated: 05/29/2024 in Features Contact Form

The Contact Form can track data your reader enters as well as metadata about their browser, IP address, and operating system.
Revisions

Last Updated: 12/27/2023 in Write the docs Articles Versioning and history

Learn about the revisions KnowledgeOwl tracks, how to view a revision history, compare revisions, and recover previous revisions.
Uptime Service Level Agreements

Last Updated: 05/29/2024 in Security and permissions Security, privacy, and compliance

Learn about the SLAs available at our different subscription plan levels.
Opening links to SSO knowledge bases from Microsoft Office

Last Updated: 05/29/2024 in Security and permissions Single Sign-On (SSO)

Learn why links to your SSO-protected KB might not open in MS Office files--and how to fix it.
Commenter icons / images / avatars

Last Updated: 05/29/2024 in Features Comments

Learn how readers and authors can update the user icon displayed in the Comments section.