Popular Articles

  1. Modern Widget vs. Widget 2.0 Comparison

    See a side-by-side comparison of the feature sets each contextual help widget offers.
  2. Widget 2.0 Contact Form: now with recaptcha!

    We've added reCAPTCHA V3 to the Contextual Help Widget 2.0 Contact tab. It's automatically added for customers with KO subdomains; those with private domains will need to add their own reCAPTCHA key.
  3. October 28, 2017

    Feature Requests Added automatic email notifications for upcoming annual renewals and failed payments Bug Fixes Download to PDF wasn't working inside the widget and on widget URLs Fixed error when saving custom content category pages ...
  4. Edit a tag

    Edit tags in your Tags library.
  5. November 11, 2017

    Bug Fixes Sub-categories with only 1 article or subcategory were not displaying contents in content list categories with the in-line display type
  6. Brand New Look

    It's been quite a while since we've updated the look of the application. With spring in the air (for those of us in the upper hemisphere at least), the time felt right for a fresh new style. Don't worry! We've left the application functionality and...
  7. Hide tags from Search Results

    Use the Visibility option to Hide tag from readers to keep some tags out of your search results.
  8. Enable reader logins

    Learn how to enable reader logins for KnowledgeOwl-based reader accounts.
  9. Shared & synced content in Write the docs

    Learn about how shared content articles and synced categories work.
  10. What is a knowledge base?

    Learn what a knowledge base is.