Popular Articles

  1. Modern Widget vs. Widget 2.0 Comparison

    See a side-by-side comparison of the feature sets each contextual help widget offers.
  2. Set up your domain

    Learn how to set your KnowledgeOwl subdomain and root path, or get started with a private domain.
  3. The basics: adding documents, files, and more

    Learn how to add documentation as evidence of compliance to your CAPRA self-assessment knowledge base.
  4. Enable reader logins

    Learn how to enable reader logins for KnowledgeOwl-based reader accounts.
  5. February 8, 2018

    Feature Requests Added support for Author SSO to match on something other than email
  6. Widget 2.0 Contact Form: now with recaptcha!

    We've added reCAPTCHA V3 to the Contextual Help Widget 2.0 Contact tab. It's automatically added for customers with KO subdomains; those with private domains will need to add their own reCAPTCHA key.
  7. October 4, 2017

    Feature Requests Added an optional WYSIWYG to snippet. You can now choose between the WYSIWYG and code editor inside snippets. Added reader group restrictions to snippets. Cursor is now focused inside the text area when adding article links, s...
  8. February 1, 2018

    Feature Requests Switch magic wand styles from paragraph styles to div styles Added the ability to create webhooks for specific categories Added code syntax tool to new editor Bug Fixes Added gridlines when inserting a table (border by defau...
  9. December 18, 2017

    Feature Requests Added reCAPTCHA for public contact forms
  10. Edit a tag

    Edit tags in your Tags library.