Popular Articles

  1. Shared & synced content in Write the docs

    Learn about how shared content articles and synced categories work.
  2. Customize your reader welcome emails

    Learn how to edit the template for your reader welcome emails.
  3. Topic display: Style your tabs

    Use Custom CSS to change the tab color, border, and font color of topic display category tab displays.
  4.  Topic display category tabs layout (April 26th)

    In this session, we'll walk through the new tabs display option for topic display categories and the changes to the category editor layout.
  5. August 3, 2018

    Bug Fixes Hopeful fix for file caching issues
  6. December 3, 2018

    Bug Fixes Using "/" characters in article and category titles were excluding them from HTML export zips. Maintenance Removed the "Advanced Image Editor" option for images from the modern article editor — Adobe discont...
  7. Glossary term + auto-highlighting updates

    Parentheses are no longer supported in glossary terms (just in definitions); we've also updated how multi-word glossary terms auto-highlight in relation to single-word terms.
  8. Image upload errors

    Got an image that keeps erroring when you try to upload it? Learn what might be causing the errors and how to resolve them.
  9. Approve or delete comments

    Follow these steps to approve or delete new comments.
  10. Sync behavior in shared content categories

    The shared content category allows you to pull in and sync the content from a category in a separate knowledge base. You must have access to both knowledge bases to set up this kind of category. This category type is useful when you are maintaining...