Popular Articles

  1. Revision history comparison: now with more detail and raw HTML!

    We're proud to share a much more attractive and detailed article revision comparison display and updated documentation to go with it!
  2. Version guidelines

    Follow our guidelines to create a set of version guidelines for your own knowledge base.
  3. Add files to articles: Modern Editor

    Learn how to insert files to your articles in the Modern Editor.
  4. November 28, 2018

    Feature Requests Import content using multiple languages from Zendesk (contact support for more information) Bug Fixes Article Review time unit length was not letting you choose "years" Reader emails with apostrophes in them were not allowing...
  5. New Settings > SSO, now with Custom SAML mapping rules!

    SSO configuration is now in its own Settings menu, and you can create custom rules to handle mapping values from your IdP to KnowledgeOwl. Plus a few other tweaks we hope you'll like. :)
  6. API Keys: now with purpose (and editable)

    We've added a text field so you can track the purpose/use of your API keys, and edit existing keys' permissions.
  7. URL redirect categories + articles: file picker to easily redirect to KO files

    For URL redirects on categories and articles, we've added a file picker to easily set up redirects to KO-stored files.
  8. Set up your domain

    Learn how to set your KnowledgeOwl subdomain and root path, or get started with a private domain.
  9. February 5, 2020

    The team's been moving right along trying to make a number of small fixes and improvements in February. (It's a short month, so we're trying to be sure we make the most of it.) Here are a few more goodies we released last night: Feature Requests ...
  10. February 22, 2019

    Features Subscriptions full release, coming out of beta Added 2 new article merge codes: — returns all parent category IDs in comma separated list Bug fixes...