Popular Articles

  1. Topic display: Hide category description

    Last Updated: 05/29/2024 in Look and feel Category look and feel
    Category descriptions are displayed in certain areas (such as Title and Description layout in Default category ). But if you're using a topic display category , the description is also displayed as the first text when you're viewing the ca...

  2. Merge tags

    Last Updated: 05/29/2024 in Write the docs Tags
    Learn how to merge tags together.

  3. Remove the PDF, print, or email icon from all articles

    Last Updated: 05/29/2024 in Look and feel Article look and feel
    Learn how to remove the article PDF, print, and email icons across your entire knowledge base.

  4. Hide tags from Search Results

    Last Updated: 05/29/2024 in Write the docs Tags
    KnowledgeOwl search results will automatically display all tags assigned to a given article : Sample of Tags showing in Search Results However, if you're using tags for custom filters in the Manage Articles interface, you migh...

  5. Author permissions

    Last Updated: 05/29/2024 in Security and permissions Author management Authors
    Learn about the four levels of author permissions in KnowledgeOwl: admin rights, knowledge base roles, author teams, and reader groups.

  6. Modern Widget vs. Widget 2.0 Comparison

    Last Updated: 05/29/2024 in Features Contextual Help Widget (2.0)
    See a side-by-side comparison of the feature sets each contextual help widget offers.

  7. Add files to articles: Legacy Editor

    Last Updated: 05/29/2024 in Write the docs Files and images Add other files to articles
    Learn how to insert files into your articles using the Legacy Editor.

  8. PDF overview

    Last Updated: 05/29/2024 in Features PDFs
    Your knowledge base supports three types of PDF exports: Individual article PDFs : when viewing an article in your knowledge base, readers can download a PDF of that article using the same general styles as your knowledge base. This can be enable...

  9. What happens when I delete a comment?

    Last Updated: 05/29/2024 in Reporting Comments reporting
    Deleted comments are stored in the Deleted filter of Comments Reporting.

  10. Create a style or author's guide

    Last Updated: 05/29/2024 in Getting Started Guide Get started with a new knowledge base
    See what information you should consider adding to a style guide or author's guide.
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