Popular Articles | Page 49 | KnowledgeOwl Support

Display the widget in your own div wrapper

Last Updated: 06/25/2025 in Features Contextual Help Widget (2.0) Advanced Widget setup & methods

Learn how to define a custom div wrapper for your contextual help widget to better control the widget's height and overall placement.
Use Manage filters

Last Updated: 04/02/2025 in Features Manage articles
Style the glossary term callouts in search results

Last Updated: 02/04/2025 in Look and feel Search look and feel

Learn how to style the search result glossary snippet box and text.
July 16, 2018

Last Updated: 05/29/2024 in Release notes

Bug Fixes Zendesk app was not properly encoding HTML when creating new articles. Created a support tool to clean up article links on deleted content.
April 2, 2018 - Round One

Last Updated: 05/29/2024 in Release notes

Bug Fixes First round of bug fixes for the new styles, including search/sort not working in the glossary, readers, or file library
Synced content in copied knowledge base

Last Updated: 05/29/2024 in Write your docs Shared & synced content

Shared content is created as a one-time copy in knowledge base copies; learn how to identify and re-create the full shared content in your copied knowledge base.
July 31, 2018

Last Updated: 05/29/2024 in Release notes

Bug Fixes Files not caching properly (testing a change)
Configure your KB access

Last Updated: 08/07/2024 in Getting Started Guide Get started with a new knowledge base

Learn what features are available for public knowledge bases, public knowledge bases with some private content, and private knowledge bases.
Zapier

Last Updated: 11/17/2023 in Integrations, API, and webhooks Integrations

Integrate KnowledgeOwl with Zapier Zapier is an online automation tool that allows you to connect apps you use every day to automate tasks. By using Zapier with KnowledgeOwl, you can integrate with hundreds of apps in minutes, even apps that are no...
Upgrade Fancybox for click-to-zoom images

Last Updated: 05/29/2024 in Release notes

We've upgraded our Fancybox license from version 3.5.x to version 5. If you've been using this integration, we encourage you to upgrade to the latest version with us!