We've created a separate library for File Labels so that you can create, edit, delete, and merge file labels to better manage your File Library (and some new permissions to go with it).
Customers would like the ability to better organize and find their files and images in the library. Some suggestions include: Library Folders Tagging for files and images
All comments left on your knowledge base will go to Reporting > Comments . Unless you've checked the box to Auto Approve comments ( Settings > Comments ), all comments must be moderated. You can use the dropdown in the upper left to show comme...
Integrate KnowledgeOwl with Zapier Zapier is an online automation tool that allows you to connect apps you use every day to automate tasks. By using Zapier with KnowledgeOwl, you can integrate with hundreds of apps in minutes, even apps that are no...
We've had reports from several customers of issues logging into their knowledge base. In most cases, this seems to crop up when folks are using Chrome, but we have seen it occasionally in other browsers. This might be you if: You're using Chrome ...
We've added a setting so that searching "glossary" helps direct readers to your glossary page, and added in-line edit and delete options when you're editing the glossary directly.