Popular Articles

  1. New KB widget: Reader's Recently Viewed Articles

    Add the Recent Articles Widget so your readers have quick access to the five articles they've most recently viewed.
  2. More options for Link to Article creation

    We've added fields for Link Title and Link Name so they match other hyperlinks, and we're automatically populating those with the article's name.
  3. How are KnowledgeOwl knowledge bases structured?

    Learn the content creation and hierarchy options within your knowledge base.
  4. How to set up a knowledge base with both private and public content

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  5. Updates to Knowledge Base > Manage Articles

    These updates add new Bulk Edit options for versions and excluding articles from search and navigation, plus fix several bugs with Manage and custom author roles.
  6. Set up your account

    Learn what to expect when you sign up for a KnowledgeOwl trial account.
  7. Reactivating a webhook

    We automatically deactivate webhooks that are failing for 24 consecutive hours. Learn more about this deactivation and how you can reactivate a webhook.
  8. 💇Article Editor makeover: Righthand column edition

    We've given the righthand column of the article editor a major facelift and reordering. Learn about all the changes here!
  9. Edit readers in bulk

    You can bulk edit readers to activate or delete them, change reader group assignments, and knowledge base access.
  10. Style the letters at the top of the glossary

    Learn how to change the font color and style of the letter hyperlinks at the top of the Glossary page.