Popular Articles

  1. URL redirect categories + articles: file picker to easily redirect to KO files

    For URL redirects on categories and articles, we've added a file picker to easily set up redirects to KO-stored files.
  2. How do I give access to my CAPRA self-assessment?

    Learn how to give reviewers access to your self-assessment, and what security options are available.
  3. New Settings > SSO, now with Custom SAML mapping rules!

    SSO configuration is now in its own Settings menu, and you can create custom rules to handle mapping values from your IdP to KnowledgeOwl. Plus a few other tweaks we hope you'll like. :)
  4. November 9, 2018

    Feature Requests Added the ability to include and require reader custom fields 1-5 on the reader signup form Bug Fixes Removed the silly placeholder text from the signup form
  5. Intro to file references

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  6. Change the favorites star icon

    Don't want to use the star? Here's how you can change your article favorites icon to something else!
  7. API Keys: now with purpose (and editable)

    We've added a text field so you can track the purpose/use of your API keys, and edit existing keys' permissions.
  8. Change the homepage welcome text

    Learn how to change the "Welcome to..." text on your knowledge base homepage.
  9. New topic display category option: Hide category description

    You can now check a box in the category editor to hide a topic display category's description.
  10. New file label functionality & permissions

    We've created a separate library for File Labels so that you can create, edit, delete, and merge file labels to better manage your File Library (and some new permissions to go with it).