Popular Articles

  1. June 19, 2019

    Bug Fixes: When linking to an article from within another article, https://app.knowledgeowl.com/kb/article/id/..... was sometimes being added to the beginning of the article mergecode Updating an article that is the child shared content article f...
  2. Restrict a category to certain readers

    Learn how to restrict a category or subcategory to certain readers in KnowledgeOwl.
  3.  Article Favorites (April 12th)

    Learn how to enable article favorites so your readers can quickly favorite and access up to 10 articles.
  4. September 12, 2019

    Feature Enhancements: Added a checkbox to the CSV export dropdown in manage to select / de-select all columns Added the ability to disable comments and feedback for custom content categories Bug Fixes: In Manage > Bulk Edit, selecting a reade...
  5. Add images to articles: Legacy Editor

    Learn how to insert images into articles using the Legacy Editor.
  6. Use the KnowledgeOwl Webhooks Slack app

    Use the Authorize New Slack Endpoint button to send Slack messages about KnowledgeOwl events to a Slack channel of your choice.
  7. New internal note field for articles and categories!

    We've added an internal note field to articles and categories to capture internal editor notes.
  8. May 13, 2019

    Feature Enhancements Added support for SVG image markup in the modern article editor Bug Fixes PUT API calls to the /reader endpoint were failing if the reader's email address was not included in the call When editing a non-published version ...
  9. Add a print icon to the Glossary page

    Learn how to add a print icon to your knowledge base glossary.
  10. Tabs display

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