In addition to automatically highlighting up to 10 glossary terms per article, you can also manually insert glossary definitions. Manually inserting definitions has several advantages: Since you are specifying when and where you want to define t...
These updates add new Bulk Edit options for versions and excluding articles from search and navigation, plus fix several bugs with Manage and custom author roles.
I'm so excited to announce the release of two heavily-requested features, both to do with scheduling: Scheduling article publication Scheduling article archival You'll see these options in the upper right of the Article Editor: ...
Bug Fixes API-based webhooks for contact form submissions were previously firing for all knowledge bases even when only specific knowledge bases were selected in the webhook. We fixed the logic here so that the webhook will only fire for the sel...
Bug Fixes After searching for an article in the widget and opening it, the "Open in Full Site" URL was sometimes malformed and would result in an article not found error
We gave the Readers page a Manage Articles-style makeover, adding standard and custom filters, a more nuanced CSV export, and some more streamlined workflows.
Bug Fixes URL redirect articles were not displaying correctly within default type categories that had the display in-line option chosen When KO authors who are restricted to reader groups logged in through a knowledge base reader login page inste...