Popular Articles

  1. Customize category behavior in the table of contents

    Learn how to customize what happens when a reader clicks on a category in the table of contents in KnowledgeOwl.
  2.  Article Favorites (April 12th)

    Learn how to enable article favorites so your readers can quickly favorite and access up to 10 articles.
  3. Add a print icon to the Glossary page

    Learn how to add a print icon to your knowledge base glossary.
  4. June 19, 2019

    Bug Fixes: When linking to an article from within another article, https://app.knowledgeowl.com/kb/article/id/..... was sometimes being added to the beginning of the article mergecode Updating an article that is the child shared content article f...
  5. Restrict a category to certain readers

    Learn how to restrict a category or subcategory to certain readers in KnowledgeOwl.
  6. Use the KnowledgeOwl Webhooks Slack app

    Use the Authorize New Slack Endpoint button to send Slack messages about KnowledgeOwl events to a Slack channel of your choice.
  7. September 12, 2019

    Feature Enhancements: Added a checkbox to the CSV export dropdown in manage to select / de-select all columns Added the ability to disable comments and feedback for custom content categories Bug Fixes: In Manage > Bulk Edit, selecting a reade...
  8. Enable Required Reading

    Follow these steps to fully configure and enable Required Reading.
  9. New internal note field for articles and categories!

    We've added an internal note field to articles and categories to capture internal editor notes.
  10. Tabs display

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