Popular Articles

  1. Contact form overview

    Learn how the KnowledgeOwl contact form works.
  2. New in Manage Articles: ratings and quality views

    We've added quality views and article ratings info to the Manage Article Export to CSV column options.
  3. New feature: Author list export

    You can now export a list of all your authors in CSV format.
  4. Hide a category from navigation

    Learn how to hide a category or subcategory from navigation and search in KnowledgeOwl.
  5. What is an author?

    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.
  6. Add glossary link to table of contents

    Learn how to add or remove the Glossary link to your table of contents.
  7. Custom author roles

    Learn how to create custom roles to control exactly what actions an author can perform in your KnowledgeOwl account.
  8. July 25, 2019

    Bug Fixes: Removing a label from a file and saving it was not properly removing the label Bulk importing readers was causing login issues when the readers' email addresses were using capitol letters Using the "Exclude from search" setting in art...
  9. Default categories Updated

    The default category type is the most common choice for organizing and displaying content. You can create both subcategories and articles within a default category. The landing page for a default category automatically displays the followin...
  10. Automatically highlight definitions in articles

    Automatically detect and provide on-hover definitions of glossary terms.