Popular Articles

  1. What is an author?

    An author is someone who can log in to KnowledgeOwl and create content. Learn more about the different permissions options available.
  2. Add glossary link to table of contents

    Learn how to add or remove the Glossary link to your table of contents.
  3. Sharing files: embeds, links, URL redirects, oh my!

    Your browser does not support HTML5 video. ...
  4. πŸͺ„More detailed version permissions options

    We've added separate permissions for editing, activating, and deleting versions and decoupled activating versions from publishing articles.
  5. Custom author roles

    Learn how to create custom roles to control exactly what actions an author can perform in your KnowledgeOwl account.
  6. July 25, 2019

    Bug Fixes: Removing a label from a file and saving it was not properly removing the label Bulk importing readers was causing login issues when the readers' email addresses were using capitol letters Using the "Exclude from search" setting in art...
  7. Default categories

    The default category type is the most common choice for organizing and displaying content. You can create both subcategories and articles within a default category. The landing page for a default category automatically displays the followin...
  8. New functionality: Hide tags from readers

    Hide tags from readers so you only see them in app.knowledgeowl.com for internal audits, etc.!
  9. Search for readers

    You can search your Readers list using all or portions of the name, email address, or reader ID.
  10. Say hello to the Tools menu + Broken πŸ”— Link πŸ”— Checker!

    Our 2021 customer favorite survey feature is here: Broken Links Report! We were so excited we also created a new Tools menu. ;)