Popular Articles

  1. 🪀 Nat'l Yo-yo Day bugfixes

    Last Updated: 06/06/2024 in Release notes
    These fixes address issues with passing parameters via the URL using the API, supporting .webp images, and favicons in Google's search results pages.

  2. Widget 2.0 openArticle() & openCategory() bug fix

    Last Updated: 05/29/2024 in Release notes
    Widget 2.0 openArticle() & openCategory() sometimes displayed incorrect breadcrumbs. They show the right ones now. :)

  3. Secure file library: now with direct authentication for file URLs

    Last Updated: 05/29/2024 in Release notes
    Direct links to files stored in knowledge bases with Secure File Library storage enabled will now prompt end-users to login to the knowledge base instead of throwing an Access Denied error.

  4. Bug fix for default categories with inline article display

    Last Updated: 05/29/2024 in Release notes
    For default categories with Content List subcategory display and inline article display, URL redirect articles' new tab/same tab opening behavior is now respected.

  5. Tag library displayed alphabetically

    Last Updated: 05/29/2024 in Release notes
    The Tag Library now displays tags alphabetically.

  6. Topic display: Change Quick Links style and/or add header

    Last Updated: 03/27/2025 in Look and feel Category look and feel
    Want to style your topic display category Quick Links section your own way? Use the styles we use as a baseline to change yours!

  7. Meet the new lefthand navigation!

    Last Updated: 05/29/2024 in Release notes
    We've moved most of the top navigation to a permanent lefthand navigation and revamped what's left in the top navigation bar.

  8. 🐾Revisions now tracked for all versions

    Last Updated: 05/29/2024 in Release notes
    We are now tracking recent revisions for all versions created or edited after 12 April 2024.

  9. In-app searches now support parentheses

    Last Updated: 05/29/2024 in Release notes
    All in-app search boxes now support parentheses in the search text.

  10. API update: POST call for tags defaults to "active" status

    Last Updated: 05/29/2024 in Release notes
    POST calls for tags now get default status=active.
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